Export Packer

Export Packer

Location: Dubai or Abu Dhabi

With over 35 years of experience, Crown Relocations is the premium brand for international moving services in the UAE. The Export Packer is responsible for preparing, packing or delivering household goods, personal belongings, and commercial items for domestic or international moves. This role involves assessing the condition of items, using appropriate packing materials and techniques, ensuring Crown’s standards and commitments are maintained and our customers are delighted with the service. The successful candidate will join a dynamic, professional and diverse team with an excellent track record of success.

Key Responsibilities

Packing and Preparation:

• Carefully pack household goods, personal items, and commercial goods using appropriate materials and methods.
• Disassemble and reassemble furniture and other large items as needed.
• Ensure all items are properly labelled, inventoried, and documented.
• Use padding, wrapping, and custom crating to protect fragile items.

Communication and teamwork

• Communicate clearly and politely in English with customers to understand and respond to their specific needs and questions.
• Teamwork: work exceptionally well in a team. Communicate effectively with all team members including Crew Leaders, Move Managers and Operational Management.

Inventory Management

• Using Crown’s epacking device, maintain an accurate inventory of all items packed and prepared for shipment.
• Complete all required documentation including condition reports, bingo sheets and warehouse in and our reports

Safe handling

• Adhere to safety protocols and guidelines to prevent injury during packing and lifting.
• Expertly handle household and commercial goods with due care.
• Maintain a clean and organized work environment.

Compliance:

• Prepare necessary documentation, including packing lists and customs forms.
• Ensure all items are packed in compliance with customs regulations for the destination country.
• Follow Crown’s protocols and operating procedures at all times

Aptitude, knowledge & qualifications

3 to 5 years previous experience working for an International Moving or Relocation company export packing for international moves

• Effective verbal and written communication skills in English
• Strong attention to detail and organizational skills.
• Ability to lift and carry heavy items and perform physical labor for extended periods
• Expert handling skills, experienced in using dollies, pallet jacks and other equipment
• Good basic handyman skills to assemble or disassemble furniture correctly

• Driving licence and/or Forklift certification in home country is advantageous.
• Passionate about delivering operational excellence and exceptional customer experience.
• Can-do attitude and a willingness to work as part of a team to meet customer needs and achieve business goals.

What we offer

Crown Worldwide offers the right candidate a competitive package including full professional training and entry into the Crown Shared Success Incentive Programme.

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

• We are CARING about people and their experience
• Always DETERMINED to do our best and to always keep improving
• We are genuinely THERE when our customers and colleagues need us
• We encourage the SHARING of knowledge amongst each other
• We continuously remain OPEN-MINDED to stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

What we offer

• Work in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basis

Work in a dynamic team with opportunities for growth

Learning opportunities in the field of relocations, international logistics and mobility

Work on new projects for an industry leader with over 50 years history

Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO's from 15 and up to 20days)

Language courses, Well-being Program, Mentoring Program, Employee Referral Program

Performance bonus

Career development path

CSR, ED&I, Work-life balance initiatives