F&B Associate

As Barista, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking coffee orders, making coffee, upselling, serving meals, and maintaining a clean and organized coffee shop environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&B operations.

Key Job Responsibilities:

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.