F&B Captain - Banquet

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.

The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As an F&B Captain - Banquet, we rely on you to:

• Support the banquet manager in the overall administration and operation of banquet events
• To assist in maximising profits and maintaining high quality service for guests
• Provide solutions to solve recurring issues and ensure guest satisfaction
• Train and mentor staff whenever appropriate
• Promote good relationship with regular guests and to handle any guest complaint effectively and diplomatically
• Work closely with the Sous Chef in charge of the Kitchen on quality and cost control of food
• Co-ordinate with the Stewarding Manager and service bar for the back up services
  
  

We Are Looking For Someone Who

• Has a passion for Food & Beverage, preferably with working experience in a 5* hotel
• Enjoys interacting with people and leads by example by facilitating team cohesiveness
• Is a friendly, helpful and trustworthy leader
• Is creative with an eye for detail
• Enjoys planning, organising and problem solving
• Enjoys being challenged and willing to work shifts