F&B Server - Room Service - Holiday Inn & Suites Dubai Festival City
IHG Hotels & Resorts
Date: 1 day ago
City: Dubai
Contract type: Full time

Do you see yourself as a Front Desk Agent for Holiday Inn & Suites Dubai Festival City?
Travel is a journey. At Holiday Inn & Suites, we make guests smile.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.
The InterContinental Hotels Group at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
A little taste of your day-to-day:
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us, and you’ll become part of our ever-growing global family.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Travel is a journey. At Holiday Inn & Suites, we make guests smile.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.
The InterContinental Hotels Group at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
A little taste of your day-to-day:
- Have a complete knowledge of all food and beverage menu items available to Room Service
- Maintain thorough knowledge of the hotel and room layouts.
- Assist with the preparation of an outlet for service including:
- Maintain cleanliness, sorting, and preparing store equipment and materials, glassware, flatware, chinaware for service.
- Check storage areas for proper supplies, organization, and cleanliness
- Inspect, plan, and ensure that all materials and equipment are in complete readiness for service
- Ensure table preparation, knowledge on different tray and trolley set-ups, and being aware of all amenities for service to be delivered on time
- Trays and Carts are removed from the hotel hallways and elevator bays at all times
- Always follow standard telephone etiquette while speaking to guest over phone
- Greet guests appropriately at their room and provide service upon items ordered.
- Collect orders from the kitchen, ensure they have been prepared and presented correctly
- Ensure pprompt and efficient delivery of food and beverage to the guest's room.
- Ensure that hot food is maintained and delivered hot and all cold items are delivered cold
- Serve drinks efficiently in the proper glass with the proper garnish
- Read and retain all pertinent information regarding daily promotions, food and beverage specials
- May check back with guest to ensure they are enjoying their meal, and determine if they have any other needs
- Perform duties of the room service in the absence of supervisor
- Must be able to anticipate guest or operational needs
- Ensure room service equipment's are functioning properly; report any problems.
- Maintain regular attendance in compliance with the Hotel Standards
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag at all times
- Perform any reasonable tasks as instructed by Manager
- Report to superior any damaged / defective equipment
- Work carefully to minimize breakage
- Great communication skills
- Ability to work in a team and in different functions
- Warm and inviting personality
- Ability to think calmly under pressure
- Willingness to learn open-mindedly
- Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you
- Passion of food and curiosity
- Basic organisation skills in restaurant operation
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us, and you’ll become part of our ever-growing global family.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Software Engineer - IT (.Net)
flydubai,
Dubai
10 hours ago
MAIN OBJECTIVE OF ROLETo design, develop, implement, and maintain software-based technology and products that provide support across flydubai.Key ResponsibilitiesExecutes a complete Software Development Life Cycle (SDLC), encompassing activities such as requirement analysis, solution design, coding, unit testing, integration and supporting throughout quality assurance and user acceptance testing.Develops software solutions that complies with flydubai coding standards and technical design ensuring the...

Automotive Accounts Manager Saudi Arabia
Hexagon Manufacturing Intelligence,
Dubai
11 hours ago
SummaryWe are growing and are looking for an Automotive Accounts Manager (m/w/d) based in Saudi Arabia. In this role, you will be the key driver in developing and expanding our business within the automotive sector, building strong relationships with major clients in the fast developing Automotive Industry. You will work closely with our enterprise accounts and technical teams to deliver...

Cleaner
ENGIE Deutschland,
Dubai
16 hours ago
Job TitleCleaner (Skilled)DepartmentOperationsReporting ToSupervisorSiteES-Job PurposeKeep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and boiler, performing routine maintenance activities, notifying management of need for repairs, and cleaning debris from sidewalk.Key Responsibilities Clean building floors by sweeping, mopping, scrubbing, or vacuuming...
