F&B Supervisor

25hours Hotels


Date: 20 hours ago
City: Dubai
Contract type: Full time
Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE 25h TRIBE.

Job Description

How does your working day look like …

  • Ensures that all colleagues' activities adhere to and support the Company International Quality Management System.
  • Provides hands-on support and assistance to colleagues to ensure highest levels of service and courtesy are provided to guests.
  • Conducts team briefings, meetings, and training as directed by Management.
  • Assists management to maintain departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and follow the SOPs all at all times.
  • Ensures that an effective link is maintained between kitchen and service areas.
  • Supervises the level, consistency, and quality of table and/ or counter service of all menu items.
  • Ensures that all colleagues adhere to all food hygiene regulations and procedures.
  • Consistently monitors quality of food and beverages being served and service quality, escalating any major problems/ complaints to Management.
  • Actively promotes the use of up selling techniques within outlet to exceed guest expectations and increase revenue.
  • Provides specialist advice to customers and colleagues on food and beverages.
  • Supervises all aspects of food and beverage quality, service and hygiene and escalates concerns to Management.
  • In absence of an Outlet Manager or Assistant Outlet Manager takes responsibility of operational issues.
  • Any other duties as may reasonably be requested by the management.
  • Prepares duty roster to be approved by the Outlet manager
  • Conducts restaurant control (inventory)

Qualifications

Your personality counts more than your CV …

  • Pleasing personality and out-going personality
  • Team Player
  • Able to work under pressure
  • Good command of English (both written & spoken)
  • High School Graduate or Diploma in Hospitality
  • Knowledge in beverage and cocktails
  • Graduate of Hospitality course
  • Certified in wines and spirits
  • Have worked as a Supervisor in a restaurant and bar preferably 5 Star Hotel
  • Minimum of two years' experience
  • Proven track record in training and developing staff
  • Knowledge in cashiering procedures
  • Strong Leadership Skills
  • Training skills
  • Computer Literate (Micros, Microsoft applications)

Additional Information

What’s In It For You …

  • Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
  • Benefit from great offers from our numerous cooperation partners
  • Be part of our hilarious staff parties and much more...

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