Field Technician cum Driver - FTTH

Xad Technologies


Date: 3 weeks ago
City: Dubai
Salary: AED 2,500 - AED 2,900 per month
Contract type: Full time
We are seeking a skilled and dedicated Fiber Optic Technician to join our team. The ideal candidate will be responsible for the end-to-end installation of Fiber-to-the-Home (FTTH) services at customer premises. This role requires a strong technical aptitude, excellent problem-solving skills, and a commitment to providing outstanding customer service.

Key Responsibilities:

  • Installation and Termination: Install, route, and terminate fiber optic cables from the network distribution point to the customer's home (drop cable).
  • Equipment Configuration: Install and configure Optical Network Terminals (ONT) and Wi-Fi routers, ensuring proper functionality and secure network setup.
  • Service Activation: Set up internet services for customers, including configuring router settings such as SSID, password, DHCP, and other relevant parameters.
  • Fiber Splicing and Testing: Perform fusion splicing to join fibers as needed, ensuring low loss and high performance. Conduct light-level testing using an optical power meter to verify signal strength and troubleshoot any issues.
  • Quality Assurance: Check signal strength and perform necessary adjustments or rectifications to resolve poor connections and ensure optimal service quality.
  • Troubleshooting and Maintenance: Diagnose and resolve technical issues related to fiber optic connections, equipment, and customer-side network problems.
  • Documentation and Reporting: Maintain detailed and accurate records of all installations, service calls, and fault-handling activities. Report complex issues or faults to the backend support or Network Operations Center (NOC).
  • Customer Education: Provide clear and concise education to customers on how to use their new services and equipment, including basic troubleshooting steps.
  • Tool and Safety Management: Ensure all tools and equipment, including fusion splicers and optical power meters, are well-maintained and used safely during all site visits. Adhere to all company safety protocols and procedures.


Qualifications:

  • Proven experience in installing, terminating, and splicing fiber optic cables.
  • Proficiency in using fiber optic tools, including fusion splicers and optical power meters.
  • Strong knowledge of Wi-Fi router configurations and home networking principles.
  • Ability to troubleshoot and resolve technical issues efficiently.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction. Good English speaking and comprehension skills
  • Attention to detail and a commitment to quality workmanship.
  • Valid driver's license and a clean driving record.
  • Ability to work independently and manage time effectively.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Consultant Pediatric Gastroenterologist - Abu Dhabi

Allocation Assist Middle East, Dubai
3 days ago
Company: Allocation Assist Middle EastJob OverviewWe are seeking a highly skilled and experienced Consultant Pediatric Gastroenterologist to join a prestigious hospital in Abu Dhabi. The ideal candidate will have a strong background in pediatric gastroenterology and excellent interpersonal skills to provide exceptional patient care. This is a fantastic opportunity to work with a dynamic and diverse team in a state-of-the-art...

Customer Service Advisor - UAE Nationals Only

PwC, Dubai
3 days ago
Job description: About Us With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more...

IT Support Engineer (UAE National)

Al Rostamani Group, Dubai
3 days ago
Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown...