Food & Beverage - Host / Hostess

Rotana Hotels & Resorts


Date: 14 hours ago
City: Dubai
Contract type: Full time
Job Description

Job Summary-

As a Food & Beverage Host/Hostess, you will be responsible for welcoming guests, seating them, and ensuring a smooth dining experience by providing excellent customer service.

Job Responsibility-

  • Greet guests as they arrive at the restaurant and seat them according to their preferences and the seating chart
  • Provide menus and assist guests with any questions or special requests
  • Take reservations over the phone or in person and manage the seating plan efficiently
  • Communicate with the kitchen and waitstaff to ensure smooth service and resolve any issues that may arise
  • Monitor the dining area to ensure cleanliness and a pleasant atmosphere for guests

Candidate Requirements-

  • Proven experience as a Host/Hostess or similar customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle stressful situations calmly
  • Strong organizational skills and attention to detail
  • Knowledge of restaurant operations and customer service best practices

Skills

Skills-

  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Ability to work well under pressure
  • Organizational skills
  • Ability to multitask
  • Knowledge of restaurant procedures and etiquette
  • Problem-solving skills
  • Attention to detail
  • Team player
  • Positive attitude and friendly demeanor

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