GTB Client Onboarding Consultant

Dicetek LLC


Date: 3 weeks ago
City: Abu Dhabi
Contract type: Contractor
Key Accountabilities

  • Ensure that all requests received are attended promptly and efficiently and there is no breach of service agreements
  • Maintain necessary service logs / operation dashboard wherever applicable to ensure that turnaround time are meeting agreed service levels
  • Establish effective / efficient communications with internal / external communications throughout the setup process
  • Ensure all forms/contracts received from internal stakeholders, are validated, before any action in the bank systems is performed, within the agreed service levels
  • Ensure timely and effective communication is maintained with internal customers taking utmost care in protecting the reputation of the bank
  • Setup and maintain paper and electronic filing systems for records, correspondence and other material
  • Attention to detail and comfort dealing with completing administrative work associated with client onboarding
  • Ensure 100% adherence to compliance rules and support all audit protocols as appropriate
  • Ensure that turnaround time of setup requests are meeting agreed service levels

Knowledge

QUALIFICATIONS & EXPERIENCE:

  • Solid understanding of documentation interdependencies between account structures, payments, collection and electronic banking solutions
  • Good knowledge of Microsoft applications
  • Fair understanding of administrative functions
  • Language proficient: fluent (business) English

Key Attributes

  • A self-starter, motivated, with aptitude and willingness to undertake self-learning
  • Able to handle confidential information
  • High standards on accuracy and completeness
  • Tenacity and follow-through on agreed action items
  • Taking initiative
  • Must demonstrate a keen interest to learn the business and its processes, in order to best support management, the teams and clients

Experience

  • At least 5-8 years’ experience in a similar role or competencies in their recent career

Skills

  • Good communication skills
  • Good organizational and planning skills
  • High level of interpersonal skills
  • Problem solving skills
  • Team player
  • Ability to manage high workload within a pressurized environment
  • Strong work ethic – willingness to take a ‘hands on’ approach

Education

  • Relevant Degree in business, finance, administrative, related field or equivalent.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Service Designer

Analog AI, Abu Dhabi
7 hours ago
OverviewAnalog is pioneering the era of physical intelligence. Where digital intelligence transformed our online lives, Analog is transforming the lived world, making cities more adaptive, industries more resilient, services more human centered, and experiences more extraordinary.At the heart of our approach are living world models, continuously updated, enriched by every capture point, every device, every interaction. Within them resides Ana,...

Senior Specialist - Software Development

Department of Finance - Abu Dhabi, Abu Dhabi
7 hours ago
JOB PURPOSE:Develop and maintain existing platforms and systems to accommodate new business requirements, enabling the generation of insights and data products on all internal and external data via self-serve computing, reporting solutions, and interactive queryingVisualize, design, and develop creative and innovative software platforms, as we continue to experience growth in the usage and visibility of our productsCreate scalable software platforms...

Full Stack Developer, LearnWith.AI (Remote) - $100,000/year USD

Trilogy, Abu Dhabi
1 day ago
AboutReady to revolutionize education through cutting-edge AI technology? We're seeking a Full-Stack Engineer who's passionate about creating meaningful impact in the learning space. Dive into our suite of innovative products that are reshaping how knowledge is delivered and absorbed: TeachTap - Where history comes alive through AI-powered, TikTok-style learning TeachTales - Creating magical, personalized learning narratives TimeBack - Your students'...