Guest Services Executive - Front Office - Jumeirah Living Marina Gate
TALENTMATE
Date: 3 weeks ago
City: Dubai
Contract type: Full time
Job Description
Job Description
About Jumeirah & The Hotel
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.
Jumeirah Living Marina Gate is set within walking distance of Dubai Marina’s diverse dining and retail destinations, with uninterrupted views across the waterfront. Ideal for both business and leisure travelers, the property includes a range of dining and lifestyle facilities suited to short and extended stays.
About The Job
An exciting opportunity has arisen for a Guest Service Executive to join Front Office in Jumeirah Living Marina Gate.
The Main Duties And Responsibilities Of This Role Include
At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.
Benefits Include
Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.jumeirah.com Job Function: Sales Company Industry/
Sector: Hospitality
What We Offer
About The Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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Job Description
About Jumeirah & The Hotel
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.
Jumeirah Living Marina Gate is set within walking distance of Dubai Marina’s diverse dining and retail destinations, with uninterrupted views across the waterfront. Ideal for both business and leisure travelers, the property includes a range of dining and lifestyle facilities suited to short and extended stays.
About The Job
An exciting opportunity has arisen for a Guest Service Executive to join Front Office in Jumeirah Living Marina Gate.
The Main Duties And Responsibilities Of This Role Include
- Help guests check in and out smoothly and assist with pre-registration and extended stay requests.
- Welcome and assist guests upon arrival and departure, providing orientation to facilities.
- Manage group bookings, following standard procedures.
- Stay informed about all aspects of the facilities, products, and services and provide personalized service to guests and frequent travelers.
- Assist guests in person or by phone with bookings and inquiries.
- Handle payments via cash, credit, or debit cards and minimize rebates, ensuring proper justification and documentation.
- Conduct credit checks to ensure sufficient credit for in-house rooms.
- Secure advance payment guarantees at check-in.
- Ability to handle multiple tasks and work under pressure.
- Proficiency in using computer systems and office software (e.g., MS Office).
- High level of professionalism and grooming.
- Fluency in any of the languages - Arabic, English, Russian, and German is desired.
At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.
Benefits Include
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Company-provided shared accommodation
- Comprehensive healthcare and life insurance coverage
- Paid annual leave and flight from your home country
- Performance-based incentives tailored to your role
- Competitive tax-free salary paid in UAE Dirhams (AED)
Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.jumeirah.com Job Function: Sales Company Industry/
Sector: Hospitality
What We Offer
About The Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Report
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Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [email protected].
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