Housekeeping Clerk

Fairmont Hotels & Resorts


Date: 3 weeks ago
City: Abu Dhabi
Contract type: Full time
Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

Responsibilities

Job Description

  • Report for duty punctually, wearing the correct uniform and name tag at all times.
  • Manage room status reports, assignments, and updates, including VIP rooms and special requests.
  • Coordinate with Front Office and Floor Supervisors regarding arrivals, departures, and room status.
  • Handle telephone inquiries, log messages, and respond to requests from Royal Service promptly and politely.
  • Maintain accurate records, including logbooks, lost and found items, and filing systems.
  • Monitor and control key distribution and pager assignments.
  • Liaise with Engineering department regarding maintenance and out-of-order rooms.
  • Inform security of any emergencies brought to Housekeeping's attention.
  • Maintain high standards of personal hygiene and adhere to fire and safety rules.
  • Foster good working relationships with colleagues, superiors, and other departments.

Qualifications

  • Excellent communication, both written and verbal
  • Ability to handle multiple tasks simultaneously
  • Ability to prioritize responsibilities
  • Ability to resolve situations involving guest challenges
  • Excellent knowledge of Microsoft Word, Excel, Power point and Internet usage

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