Housing Officer (Temporary) - Yas American Academy

Job Description

Aldar Academies is currently seeking a Housing Officer (Temporary) at Yas American Academy on Yas Island, Abu Dhabi, starting immediately.

This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi's leading school group.

Yas American Academy opened in September 2016 providing high quality education to the Emirate. The children are taught the Massachusetts Common Core Curriculum - tailored to be meaningful to children attending the school, alongside the local curriculum of Arabic, Islamic Studies and Social Studies. Facilities at the school are excellent and include a large astro-turf field, two swimming pools, well stocked library, a large multi-purpose sports hall, an auditorium and outdoor play areas.

We provide a warm, friendly and supportive environment where students enjoy learning and achieving in an atmosphere of mutual respect and trust.

The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.

Responsibilities

This temporary role will involve ensuring that the accommodation requirements are met in line with the school’s policies and expectations, overseeing the maintenance and upkeep of staff housing, and coordinating with service providers.

Main Duties

Accommodation Management:

• Manage the allocation and arrangement of staff accommodation, ensuring compliance with school policies and Aldar Education’s housing regulations.
• Handle staff accommodation requests, coordinating with the housing committee and managing move requests.
• Negotiate terms and conditions with property management companies, ensuring that all agreements are in line with school policies.
• Oversee the procurement, refurbishment, and timely delivery of furniture for staff accommodations.
• Conduct check-in and check-out inspections, ensuring that accommodation is maintained to the highest standards.
• Coordinate with management agents for repairs, maintenance, and contract renewals related to staff housing.
• Supervise the cleaning, landscaping, security, and utilities management for leased accommodations.
• Address tenant complaints and liaise with relevant service providers to resolve issues promptly.
• Facilitate apartment orientation, key handovers, and inventory management for new staff members.
• Manage the offboarding process for vacating staff, including bill cancellations and accommodation inspections.
• Ensure that vacated apartments are cleaned, maintained, and ready for reallocation.
• Maintain an updated housing log and timeline for accommodation-related activities.
  
  
  

General Operations:

• Act as the primary point of contact for staff tenants to report accommodation issues and concerns.
• Respond to housing-related email requests and inquiries from staff in a timely and professional manner.
• Coordinate with external service providers to ensure the smooth operation of accommodation-related services.
  
  
  

Health, Safety, & Compliance:

• Ensure that all staff accommodations are maintained in accordance with health and safety regulations.
• Support the Facilities team in monitoring compliance with local government regulations and Aldar Education policies.
• Ensure all accommodation-related audits and inspections are carried out promptly and effectively.
  
  
  

Qualifications

Minimum Qualifications:

• Minimum diploma or degree in a relevant field.
• Experience in an international school is an advantage
  
  
  

Minimum Experience:

• Previous experience in a similar administrative or accommodation management role within a school or facilities services environment.
• Familiarity with property management and housing regulations is an advantage.
  
  
  

Personal/ Leadership Qualities:

• Fluent in English (both written and oral), Arabic is a plus.
• Strong organizational and multitasking abilities with keen attention to detail.
• Ability to handle pressure and execute tasks in a timely manner.
• Excellent interpersonal skills and the ability to communicate effectively with tenants and external service providers.
• Ability to work independently, with excellent problem-solving skills.
• Basic knowledge of facilities management, health and safety regulations, and local government compliance matters.
• A positive and solution-focused attitude to working life
• A clean enhanced Disclosure and Barring Services check or police check
  
  
  

This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.