HR & Office Administrator

About Us

Sokin is a leading B2B financial services provider that enables global payments and receivables for businesses. Our mission: make cross-border transactions cheaper, faster and more transparent – at the best wholesale exchange rate.

We’re a new-age payments solution aiming to empower business trade cross-border with ease, with greater speed, and at reduced cost. Our clients can hold, send, receive and exchange over 75 currencies at a fixed rate through a single access point, as well as benefit from SokinPay’s integrated payment acceptance functionality. With a global infrastructure and industry-leading partners, we are rapidly becoming one of the biggest names in modern remittance.

Sokin has a rapidly increasing client base ranging from sports & entertainment to logistics, travel and more. We have grand plans and are looking to add to our already brilliant team to help us achieve our goals.

Role & Responsibilities

We are seeking a highly motivated and organized HR Administrator/HR Officer to join our growing team in Dubai. This role will be responsible for providing comprehensive HR support across all aspects of the employee lifecycle, including recruitment, onboarding, training, employee relations, and administration. The successful candidate will be a proactive and results-oriented individual with excellent communication and interpersonal skills, a strong commitment to cultural engagement within the workplace, and experience in managing and leading with visa processes.

Key Responsibilities

Recruitment & Onboarding:

• Assist with the recruitment process, including sourcing candidates, screening resumes, and scheduling interviews.
• Coordinate visa application processes for international hires, including obtaining necessary approvals and documentation.
• Coordinate the onboarding process for new hires, including preparing offer letters, conducting pre-employment checks, and ensuring smooth integration into the company.
• Maintain accurate employee records and personnel files.
  
  

Employee Relations

• Provide support to employees on HR-related matters, including employee queries, policy interpretation, and resolving employee concerns.
• Assist with the administration of employee benefits programs, including medical insurance, leave, and other allowances.
• Assist with the management of employee disciplinary issues and investigations.
• Training & Development:
• Coordinate and administer employee training programs, including scheduling, logistics, and participant registration.
• Maintain training records and track employee development.
• Promote and support initiatives that foster cultural awareness and diversity within the workplace.
  
  

HR Administration

• Prepare and process HR-related documentation, such as employment contracts, personnel forms, and leave requests.
• Manage visa renewals, cancellations, and other related immigration matters.
• Maintain accurate employee data in the HRIS system.
• Assist with the preparation of HR reports and dashboards.
• Provide general administrative support to the HR department.
  
  

Office Management

• Manage office supplies, pantry and equipment.
• Coordinate office maintenance and repairs.
• Assist with the organisation of company events and meetings.
• Participate in and support company-wide initiatives that promote cultural diversity and inclusion.
  
  

Qualifications & Experience

• 2+ years of experience in an HR Administrator or similar role.
• Proven experience in managing and leading visa application processes for international employees in the UAE.
• Strong knowledge of UAE Labor Law and HR best practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organizational and time-management skills with the ability to prioritize tasks effectively.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Excellent customer service orientation.
• Demonstrated commitment to promoting cultural diversity and inclusion in the workplace.
  
  

Benefits

• 30 days annual leave (not including public holidays)
• Birthday Leave
• Hybrid Working
• Private Medical Insurance
  
  

Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.

The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.