Intern - Brand Loyalty - Jumeirah

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.  

About the Job:

An opportunity has arisen for an Intern to join Brand Loyalty in Jumeirah properties in Dubai. The main duties and responsibilities of this role:

• Support the development and execution of brand loyalty programs to enhance customer retention and engagement.
• Analyze customer data and feedback to identify trends and opportunities for improving loyalty strategies.
• Assist in planning and implementing promotional campaigns and loyalty-focused content across various channels.
• Monitor program performance by tracking participation rates, engagement metrics, and customer satisfaction.
• Collaborate with cross-functional teams and maintain accurate customer databases to ensure effective program delivery.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• A student at a hospitality school or a recent graduate.
• Prior internship experience in a 5-star hotel, luxury restaurant, or upscale bar setting is preferred but not mandatory.
• Fluency in English; additional international languages are a plus.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.