Intern - Information Technology
Accor
Date: 1 week ago
City: Dubai
Contract type: Intern
Company Description
The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.
Job Description
The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.
Job Description
- Perform IT maintenance activities on a monthly basis.
- Identify IT related risks and issues and escalate them to the Assistant IT Manager.
- Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.
- Participate in Accor regional eLearning platform.
- Follow set of guidelines related to archiving back-ups, accessing records, and transferring records via different channels.
- Ensure backup of all relevant user-generated data.
- Troubleshoot and carry out repairs and data backup/restoration when necessary.
- Monitor systems and network performance on an ongoing daily basis.
- Install and configure software and hardware as per the Accor standard.
- Understand the applicability of new and improved IT developments and solutions.
- Display ability to identify potential upgrades, enhancements new products and their effects.
- Degree in IT Computer Science or other relevant discipline.
- Strong interpersonal and problem solving abilities.
- Highly responsible & reliable with exceptional attention to detail.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
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