IT Officer

Description

Job Description for IT Manager

This version October 2022

For all staff in school we share a responsibility to ensure that children are safe and properly supervised at all times. Our school is committed to ‘amazing learning’- providing enjoyable and meaningful learning experiences so that every pupil makes as much progress as possible. All staff are expected to adhere to The Aquila Professional Code of Conduct and commit to promoting our vision – ‘A happy community school with amazing learning at its heart where pupils are empowered to make choices, engage in meaningful learning experiences and make exceptional progress’. Our focus is providing children with amazing learning and to be the school of choice for the community we serve.

The Aquila School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

Key Qualities And Skills

• To be friendly, approachable, professional, discreet and knowledgeable
• To be hardworking, adaptable and able to use initiative working alone as part of a team
• To be IT literate and an excellent and efficient administrator
• To be happy and able to relate well to children, staff and visitors
  
  

Core Purposes

• To welcome visitors to our school and deal with queries from families, visitors, staff and children
• To ensure attendance registers are accurately maintained and to ensure all children are accounted for on a daily basis
• To deal with queries and communication by email and telephone.
• To take an active role in the day to day running of our busy school
  
  

Duties And Responsibilities

The IT Manager is responsible for managing and overseeing day-to-day implementation, to realize fault tolerance of key IT areas. Support and maintenance in the following areas:

• Manage the procurement of IT systems.
• Lead the IT team in providing Help Desk services for Teaching staff and Students with IT based educational programs that enhance the delivery of teaching and learning.
• Prepare and manage the IT infrastructure budget and account for IT fixed assets.
• Coordinate IT infrastructure and support requirements with Academic IT Staff, and provide technical support for IT development projects in the Schools. Work closely with Academic IT Staff in management and control of teaching software purchases, databases, and configuration control of Staff Laptops.
• Provide technical support to national IT infrastructure projects for schools and new facility development ensuring consistency in implementation and policy.
  
  

The IT Manager is responsible for managing and overseeing day-to-day implementation, support and maintenance in the following areas:

Network

• Direct daily maintenance to ensure maximum reliability and minimum service interruption
• Manage installation of required updates on infrastructure and client systems
• Maintain core services
• Recommend and implement changes and system enhancements to improve the network
  
  

Client platforms

• Set up, install and maintain desktops and laptops in the school
• Ensure standard configurations across the deployed systems
• Directly and with third party vendors manage the repair and servicing of equipment
• To seamlessly connect with the IT infrastructure in the new site, ensure the IT operation in the new site goes well
  
  

Software

• Ensure all software is properly licensed
• Manage the installation and upgrade schedules for educational and business software
• Provide technical support for school management, accounting and educational software
• Assist the teaching staff in identifying and integrating educational software .
• Experienced with G Suite and Office 365. To ensure that the Drive is set up correctly each year with all appropriate permissions in place in relation to who can edit, view or move documents around.
• That staff mailing groups are set up so that individuals can send emails and share documents with the groups they are permitted to.
  
  

App management

• To ensure that there is a clear system for the procurement of learning apps and that once procured they are tested and put on all devices they are needed on.
• To work with subject leaders and assistant heads to procure, organise and run whole school software packages such as TT Rockstars, Education City etc. Ensuring that all staff and children have login credentials and appropriate training where needed.
  
  

IT security

• Ensure all LANs and VPNs are secure from both electronic and physical intrusion
• Review and maintain a proper level of access and password control
• Ensure data integrity through routine database scans
• Establish a disaster recovery plan
• Guarantee network data is backed up on a daily basis
  
  

Reprographics

• Work with third party vendors to ensure the reprographics equipment runs smoothly
• Provide technical support as needed
  
  

IT training and help desk support

• Provide training for both educational and business applications as needed
• Ensure proper procedures and staffing are in place to respond to teaching and admin staff requests in a timely manner
• Analyze problems, develop solutions, arrange preventive measures and maintain clear and consistent communications with internal customers on IT issues
  
  

New facility development

• With the Project Manager, develop IT infrastructure plans and budgets
• Prepare IT and telecom cabling plans
• Identify hardware and software requirements
• Manage purchasing, installation and servicing of equipment with third party vendors
• Conduct infrastructure and product testing
• Manage IT handover and acceptance procedures
  
  

General Requirements

• Maintain an inventory of all IT, audio/ visual equipment and licenses
• Ensure consistent documentation of the operating environment
• Develop the annual IT plan and budget with the Head of Technology
• Evaluate and set standards for hardware and software
• Develop change management schemes that smooth the transition to new equipment and procedures earning speedy acceptance of new equipment and upgrades
• Perform general IT duties as required
  
  

The IT Manager holds primary responsibility within the school for all IT related duties and issues.

In addition, all staff are required to carry out any tasks required by the school or the regional office to facilitate the smooth day to day running of the school

To be line managed by the principal (or any other individual assigned by the principal) & Regional Head of Technology (ISP)

Hours of work- 7.15am to 4:15pm Monday to Thursday, and up to 12:00noon on Fridays, plus occasional evening and weekend work. Flexibility to work extra hours to ensure the smooth operations of the school.

Holidays- 30 working days per year