IT Support Engineer (Cybotic Systems) - Super Bytes
Qureos
Date: 9 hours ago
City: Dubai
Contract type: Full time
Job Title: IT Support Engineer
Location: MBHQ, Al Asayel Street, Downtown, Dubai
Duration: 3 months with possibility of extension
Business Unit: Technology
Labour Type: Technical
Category: Infrastructure, Cloud, and Platforms
Requirements:
Location: MBHQ, Al Asayel Street, Downtown, Dubai
Duration: 3 months with possibility of extension
Business Unit: Technology
Labour Type: Technical
Category: Infrastructure, Cloud, and Platforms
Requirements:
- Proven experience in IT support, desktop support, or asset management roles.
- Strong knowledge of Windows OS, macOS, and hardware troubleshooting.
- Familiarity with secure data erasure standards
- Ability to handle multiple tasks with attention to detail and accuracy.
- Good documentation and reporting skills.
- Strong understanding of IT security principles.
- Experience with Intune/MDM for device management.
- Knowledge of asset lifecycle management tools.
- Industry certifications (CompTIA A+, ITIL, or equivalent) are a plus.
- We are looking for a skilled and experienced hardware troubleshooting expert specializing in laptops and MacBooks.
- The ideal candidate will be responsible for securely formatting, wiping, and preparing IT assets for disposal while ensuring compliance with data security policies.
- Perform secure data wiping, formatting, and degaussing of laptops, Surface Pro devices, and MacBooks.
- Ensure compliance with data security and follow the organizational asset disposal process.
- Document and maintain accurate records of all processed devices, including asset tags and device details S/N etc.
- Troubleshoot device related issues during the sanitization process.
- Coordinate with IT Asset Management and Desktop Support teams for tracking and handover of disposed assets.
- Follow company approved tools and methods (e.g., BitLocker, FileVault, third-party wiping utilities).
- Maintain a safe and organized workspace while handling devices.
- Provide periodic status updates and reports on disposal activities.
- Responsible for securely formatting, wiping, and preparing IT assets for disposal while ensuring compliance with data security policies.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Housekeeping Team Leader, Residences
Atlantis Resorts,
Dubai
1 hour ago
( 17567 )At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.Atlantis, The Royal will forever change the...
Senior Customer Solutions Architect
Sysdig,
Dubai
1 hour ago
At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology...
Captain Experience Manager
Careem,
Dubai
2 hours ago
About the CompanyCareem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5...
