Key Account Manager

Job Requisition ID: 166590

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
This role focuses on the sales of Linde Material Handling Equipment’s product range. You will oversee relationships with existing clients and work to acquire new customers by building strong connections with both new and current clients. Your goal is to meet and exceed sales targets while contributing to the long-term growth and success of the Material Handling Equipment business.

• Contribute to the achievement of revenue, unit sales, and customer engagement through effective management of the sales process, customer retention, and a well-organized distribution strategy. Support the Department Sales Manager in preparing the annual budget and business proposals, highlighting key activities planned to achieve and exceed set targets.
• Identify and target new customers and sales opportunities, developing action plans to approach and secure new business for the department.
• Proactively manage customer requirements, ensuring on-time delivery while considering lead times, specification changes, and demand fluctuations.
• Build and maintain strong working relationships with key contacts. Collect market information regarding competitors' activities to ensure the department maintains a competitive edge in terms of products, pricing, services, and systems.
• Manage all aspects of the sales process independently, from initial contact to closing the deal.
• Stay up to date with the latest regulations, standards, and best practices within the Material Handling Equipment industry.

• A minimum of 1-2 years of experience in selling reputable brands of Material Handling Equipment. Experience in the Gulf region is preferred.
• Proven experience in Material Handling Equipment or Industrial Equipment sales.
• Knowledge of the latest regulations, standards, and best practices within the Material Handling Equipment industry.
• A solid understanding of industrial trucks in general, with specific knowledge of the Material Handling Equipment market being an advantage.
• Strong communication and interpersonal skills, with the ability to build relationships across all levels of an organization.
• A customer-centric attitude, with a focus on meeting client needs and providing exceptional service.

About the Team:
You will report to the Sales Manager and operate as an individual contributor within the sales team, collaborating closely with other team members and departments to ensure the company’s goals are met.

• A Bachelor’s degree in Engineering or an equivalent qualification.
• Excellent organizational and time-management skills.
• Strong problem-solving and negotiation abilities.
• A valid driving license.
• A passion for continuous learning and improvement to keep up with industry advancements.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.