Licensing Sales Specialist

• Eager to become a trusted Microsoft Licensing expert, guiding customers with confidence while growing your career at a global company known for forward-thinking and innovation?
• Are you ready to be part of a supportive, value-driven team that thrives on collaboration and brings deep expertise in software licensing?
• Keen on joining the #1 partner of Microsoft that is serving more than 4000 customers across MEA region?

Practical Information:

Locations: Dubai, UAE | Team Size: 7 | Reports to Operations Director MEA | Visa Requirements: Valid working visa for UAE | Language Requirements: Fluent/professional English, Arabic written and spoken | Work arrangement: Hybrid

As our new Licensing Sales Specialist, you will be the subject matter expert, ensuring customers receive the best advice and deals on software products and services, positioning Crayon as their trusted advisor. This role serves as the internal and external go-to expert on Microsoft Licensing (EA & CSP). You will be expected to possess in-depth knowledge of products in the software space which will help build lasting, trusted relationships that attract and retain customers.

Key responsibilities will include:

• Supporting the acquisition of new customers as a subject matter expert
• Contributing to the creation of customer plans and strategies that relate to your focus area: identifying customer needs, proposing the agreement, price, scheme, support negotiation and what activity should lead to
• Providing customer and partners service, including inbound and outbound phone calls, email, and chat
• Managing the relationship between the customer and Microsoft, translating and negotiating options, prices, incentive programs possibilities and options
• Vendor-negotiation support, supporting sales resources and customers/partners in getting the right agreement and pricing, both internal and external

Your Competencies:

• Ideally 3+ years of software licensing & cloud-based solutions sales experience
• 2+ years of experience with Microsoft licensing and any relevant certification is a must
• Solid business acumen combined with the ability to translate the licensing rules into business value
• Experience engaging with stakeholders from government or education is an advantage

About You:

• You possess excellent communication skills, able to take initiative and resolve conflicts
• You are a solution-oriented, analytical thinker
• You are a highly motivated team player, with the ability to quickly acquire new knowledge

What’s on offer?

• Premium Medical Insurance
• Employee Health and Wellness Program
• Employee Discount Program
• Upskilling through certifications and training
• Annual flight ticket (For UAE National) or Annual Flight Return Ticket to Home Country (For Expats)

Apply to join an award-winning employer!

At SoftwareOne and Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness. We welcome applications from individuals of all backgrounds, regardless of race, color, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations.

When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment.

If you require any assistance or reasonable accommodation during the application process, please let us know.

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

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