Lobby Ambassador (170763)

Lobby Ambassador

Shangri-La Hotel Qaryat al Beri, Abu Dhabi

An exciting opportunity has opened in our Front Office department for a Lobby Ambassador. The successful applicant will be responsible to receive and give a warm welcome to our guests and always providing an efficient and courteous approach at Shangri-La Qaryat al Beri.

What are we looking for?

A high level of Standards.
Proficiency in Russian language will be an added advantage.
A person who is efficient, punctual and detail oriented.
A warm and friendly character.
Ability to work in a fast-paced environment.
An individual who leads and inspires others.
Previous experience in luxury hospitality/customer service.
Lives and breathes the Shangri-La Values.

What will you do?

Offer consistently professional, friendly, warm and engaging service.
Always be available for Guests as a point of contact.
Plays vital part in the Shangri-La Circle program, by welcoming guests upon arrival, inquire about their satisfaction, and bidding farewell to departing guests.
Extend personal service and attention to all Guests.
Maintains and promotes up to date knowledge of the hotel and local services and supply information and respond to Guest queries.
Deal promptly, efficiently and pleasantly with any queries.
Be aware of all special offers, promotions, and packages at the hotel to promote to guests.

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.

Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website www.shangri-la.com/careers, or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, “personal data” shall have the meaning as given to it by applicable privacy or data protection laws.