Manager - Corporate Communications

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Corporate Communications team in the GCC region is a strategic and high-performing function that reports into Visa’s CEMEA and Global Corporate Communications function, as well as local market leadership. It is our role to advance and protect Visa’s reputation and drive business growth.

What a Corporate Communications Manager does at Visa:

We are seeking a highly skilled and motivated Corporate Communications Manager to join our team. This person will be responsible for developing and executing Visa’s external communications strategy, to advance the company’s business interests primarily in Qatar and Kuwait markets. The candidate will also support internal and client communications strategies specific to GCC.

An ideal candidate is an experienced communications generalist, who excels at working collaboratively but who requires minimal supervision in delivering high-quality work. The ideal candidate is curious, creative, has a strong storytelling mindset and is a good writer and digital creator, is energetic and strives to become a strategic business partner to other functional leads.

Responsibilities:

• Proactively execute efficient and timely communications strategies against defined goals and metrics that align to and support the regional business development priorities.
• Translate and advance business objectives through clear and simple messages. Develop narratives that connect audiences to key issues, define distribution strategies, and establish content cadence.
• Develop a diverse range of content, including key messages, FAQs, videos, presentations, blog posts, and articles. Ensure a consistent flow of content across multiple channels as part of an ongoing communications calendar.
• Integrate content across internal and external platforms to engage Visa employees and external stakeholders on key issues and opportunities.
• Collaborate with business units to develop and manage project-based campaigns and communication plans. Ensure successful implementation through coordination with communication agencies, and monitor progress against targets.
• Foster effective B2B communication to position Visa as a best-in-class B2B sales organization. This includes thought leadership, narrative development, industry advocacy, and customer education.
• Work closely with the Marketing team to ensure alignment and coordination of corporate communication and marketing programs, leveraging Visa’s assets across markets.
• Enhance Visa’s corporate reputation among critical audiences, focusing on Qatar and Kuwait. Measure success through media coverage, message pull-through, and perception audits where possible.
• Maintain and strengthen relationships with journalists, focusing on leading general, business, and IT media in Qatar and Kuwait, both print and online.
• Assist in managing communications during crises or issues to protect and uphold Visa’s reputation.
• Track budgets, open scope of work requests, manage and reconcile purchase orders, and complete timely receiving in accordance with Visa policies.
• Develop monthly / quarterly reports that track business content performance, uncover insights for improvement, and measure the success of applied insights.

The role reports to the Senior Director of Corporate Communications for Visa for the GCC region, based in Dubai, UAE.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications
•5 or more years of relevant work experience with a Bachelor's Degree or at
least 2 years of work experience with an Advanced degree (e.g. Masters, MBA,
JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• More than five years of solid experience in public relations within technology or financial services, or a relevant field, ideally with in-house and or agency background.
• Excellent command of written and spoken English and Arabic. Proven ability to effectively draft, edit, and proofread communication materials.
• Skilled in strategic communication planning, grounded on insights, direction setting, and measurable results.
• Knowledge and experience in delivering strategic communication projects end-to-end.
• Excellent storytelling abilities, including interpersonal and presentation skills.
• Strong project management skills.
• Strong business acumen: understanding business and payments ecosystem, strategic imperatives and priorities, data privacy, innovation, products payments, and fintech, digital currency, crypto, budget development and planning.
• Data and insights-driven mindset with good attention to detail.
• Be creative, curious, proactive, and possess high energy, with the ability to self- start and drive to completion. Passion for the technology, B2B, finance, and or retail industries is essential.
• In-depth understanding of the socio-political landscape and current affairs in the GCC region.
• Experience working in a highly collaborative, cross-functional, results-oriented environment
• Financial service or B2B experience is a plus.
• Good knowledge and understanding of the payment ecosystem.
• Experience in financial budgeting.
  
  

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.