Manager Creative Services

Job Purpose

At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better The Manager Creative Services will lead and manage the development and delivery of world class and cost effective creative services to Corporate Communications and to support the marcomms strategies of Group companies To ensure adherence to Group corporate guidelines and to develop the capabilities of Creative Services such that they continually drive value and investment that improves the Return on Investment associated with the use of inhouse creative services In this role you will Develop and lead a Creative Services strategy and an annual plan aligned to the overall Corp Comms strategy Monitor the implementation of the annual plan and adjust it taking into consideration possible adhoc projects which may arise during the course of the year with regard to their urgency and complexity Ensure scheduled projects are delivered on time in order to meet the high standard required Ensure that all projects within the jobholders responsibility are project managed to the standards set by the Corporate project management framework to ensure delivery within scope time quality and cost Implement a model to measure the performance of work created in the Creative Services unit Monitor performance on a monthly basis and share this information with the VP Shared Services and ensure that all projects are appropriately evaluated against scope time quality cost impact and Return on Investment KPIs upon delivery Create and manage the budget based on Creative Services Annual Plan forecast To maximise the number of creative projects to be handled inhouse avoiding expense with outside agencies yet ensuring creative solutions and production work is to the standards expected within the Group To lead alignment of visual applications to all media across Shared Services and work with CC Manager Account Account Managers and business stakeholders to deliver world class solutions that are an integrated component of their marcomms mix and that are aligned with their business and communications strategy Source and negotiate with the commission of suppliers photographers illustrators printing houses to produce work for Emirates Group in cases which cannot be fully handled within Creative Services Performance manage when accepting outside agency final product and ensure correctness of image has been delivered that work meets the brief provided and follows the Emirates Group Visual Standards Guide VSG Drive the creative process for the Group such as corporate identities for new and existing brands promotional items corporatesales literature advertising presentation material Ensure all creative work produced by Creative Services adheres to the agreed visual standards and that all material meets the objectives and marketing strategies of the individual Group Brands Manage relationships between Creative Services and related units and CC stakeholders by conducting regular meetings and workshops to ensure that common projects meet objectives set and that the product was delivered within budget and to a highly professional level Manage Consultancy as a service given to external agencies CC team and business units To be a signatory wherever possible for creative material produced by external agencies Keep abreast of current market activity and industry trends and techniques to ensure that new designs supporting Group strategies are innovative and original Ensure creative standards for Creative Services analysing job briefs with designers and advising on creative development from briefing to final artwork use of colours papers and printing techniques Direct lead and develop the Creative Services Unit to deliver sustainable communication solutions Guide them to improved performance through continuous training and development Deal with staff issues as they arise offering solutions and support Ensure staff undertake training as identified in their personal and professional development plans Ensure the team acts as a trusted advisor and service provider to CC and business unit stakeholders

Qualification

To be considered for the role you must meet the below requirements 10 years in Marketing Media Communication or similar Degree or Honours 123 or equivalent A Graphic Design Higher Diploma Marketing Media Communication graduate would be an advantage Experience with managerialleadership experience in a graphic designadvertising environment required including advisingcoaching graphic designers Experience in developing the full range of graphic design solutions including brand communications abovetheline belowtheline throughtheline corporate identities brochures directmail exhibition and promotions retail digital design and print Hold expert knowledge in the following software InDesign Photoshop Illustrator Be proficient on a Mac and with the OSX operating system

Salary & benefits