Manager, Learning and Development - UAEN

Commercial Bank of Dubai


Date: 8 hours ago
City: Dubai
Contract type: Full time
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

Responsibilities:

  • Support the Bank's overall vision, strategy and objectives by developing appropriate learning and upskilling initiatives for employees
  • Identify organizational capability and behavioral gaps, providing support, guidance and recommendations on appropriate L&D initiatives to Group Heads and Senior Management
  • Support and contribute to the design and development of the annual L&D Road Map, driving the delivery through a range of different delivery methods and programs
  • Maintain awareness of the Bank’s strategic objectives and associated business plans, incorporating changes in operating procedures and regulatory frameworks to ensure learning content is accurate and fit for purpose
  • Contribute towards extracting maximum value from the learning budget with a focus on quality, ROI and business impact
  • Lead external stakeholder management for program design, delivery and execution to ensure the learning objectives are met
  • Through effective L&D partnering with Group Heads and Senior Management devise short, medium and long term strategies to support business capability
  • Research and identify external vendors that are capable of designing and delivering L&D programs or initiatives that address targeted capability, skill or behavioral gaps
  • Effective utilization of EIF programs, pathways, classroom and e-learning, to ensure the Banks contribution is fully maximized
  • Undertake robust ROI evaluation to measure impact, ensure effectiveness and drive enhancements in the quality of L&D programs and initiatives
  • Ensure the Bank’s Annual Mandatory Training Programs meet regulatory requirements and is delivered in the most effective and engaging manner.
  • Effectively support the Banks’ Emiratization strategy by designing and developing L&D initiatives or programs that address identified learning journeys that both support and retain the Banks UAEN population
  • Ensure effective deployment and management of the Bank’s learning platforms to develop smart, targeted and effective learning journeys that creates high adoption and engagement amongst employees

Requirements:

Qualifications

  • Bachelors or Diploma in Business Management, Commerce or Human Resources with good exposure in L&D preferably with good knowledge of the Banking industry

Experience

  • Minimum 8 years’ experience in the L&D function, preferably in Banking or related industry, with experience in stakeholder management, learning needs analysis and vendor management
  • Ability to design learning programs
  • Facilitation and presentation experience, ideally as a front-line trainer

Skills

  • Good knowledge of written and spoken English. Arabic would be an added advantage
  • Strong leadership, communication and interpersonal skills
  • Ability to coach and counsel employees in regards to their development needs
  • Understanding of learning solutions available in the marketplace, including vendor capabilities
  • Has a passion for the utlisation of L&D technology and employee experience

COMPETENCIES

  • Planning, organizing and attention to detail
  • Analytical thinking and problem solving
  • Impact and influence
  • Presentation and delivery skills
  • Teamwork
  • Results orientation

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Assistant Manager | Internal Audit (Hospitality or Real Estate | Business Risk Services

Grant Thornton - UAE, Dubai
2 hours ago
We’re a large and growing professional services firm that still feels like a community. With over 76,000 professionals in more than 150 countries, we combine global scale with local expertise to help dynamic organizations unlock their potential for growth. We truly care about our colleagues, our clients, and the communities where we work and live.As an Assistant Manager, you’ll empower...

Hostess

Accor, Dubai
2 hours ago
Company DescriptionEvery Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.Job DescriptionWe are seeking an enthusiastic and professional Hostess to join our team in Dubai, United Arab Emirates. As the first...

Field Operator

EGA, Dubai
6 hours ago
About Emirates Global Aluminium Emirates Global Aluminium is the world’s biggest ‘premium aluminium’ producer and the largest industrial company in the United Arab Emirates outside the oil and gas industry. EGA is an integrated aluminium producer, with operations on four continents from bauxite mining to the production of cast primary aluminium and recycling. EGA employs over 7,000 of these people...