Manager, Learning and Development - UAEN

Commercial Bank of Dubai


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

Responsibilities:

  • Support the Bank's overall vision, strategy and objectives by developing appropriate learning and upskilling initiatives for employees
  • Identify organizational capability and behavioral gaps, providing support, guidance and recommendations on appropriate L&D initiatives to Group Heads and Senior Management
  • Support and contribute to the design and development of the annual L&D Road Map, driving the delivery through a range of different delivery methods and programs
  • Maintain awareness of the Bank’s strategic objectives and associated business plans, incorporating changes in operating procedures and regulatory frameworks to ensure learning content is accurate and fit for purpose
  • Contribute towards extracting maximum value from the learning budget with a focus on quality, ROI and business impact
  • Lead external stakeholder management for program design, delivery and execution to ensure the learning objectives are met
  • Through effective L&D partnering with Group Heads and Senior Management devise short, medium and long term strategies to support business capability
  • Research and identify external vendors that are capable of designing and delivering L&D programs or initiatives that address targeted capability, skill or behavioral gaps
  • Effective utilization of EIF programs, pathways, classroom and e-learning, to ensure the Banks contribution is fully maximized
  • Undertake robust ROI evaluation to measure impact, ensure effectiveness and drive enhancements in the quality of L&D programs and initiatives
  • Ensure the Bank’s Annual Mandatory Training Programs meet regulatory requirements and is delivered in the most effective and engaging manner.
  • Effectively support the Banks’ Emiratization strategy by designing and developing L&D initiatives or programs that address identified learning journeys that both support and retain the Banks UAEN population
  • Ensure effective deployment and management of the Bank’s learning platforms to develop smart, targeted and effective learning journeys that creates high adoption and engagement amongst employees

Requirements:

Qualifications

  • Bachelors or Diploma in Business Management, Commerce or Human Resources with good exposure in L&D preferably with good knowledge of the Banking industry

Experience

  • Minimum 8 years’ experience in the L&D function, preferably in Banking or related industry, with experience in stakeholder management, learning needs analysis and vendor management
  • Ability to design learning programs
  • Facilitation and presentation experience, ideally as a front-line trainer

Skills

  • Good knowledge of written and spoken English. Arabic would be an added advantage
  • Strong leadership, communication and interpersonal skills
  • Ability to coach and counsel employees in regards to their development needs
  • Understanding of learning solutions available in the marketplace, including vendor capabilities
  • Has a passion for the utlisation of L&D technology and employee experience

COMPETENCIES

  • Planning, organizing and attention to detail
  • Analytical thinking and problem solving
  • Impact and influence
  • Presentation and delivery skills
  • Teamwork
  • Results orientation

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

HSE Officer

Innovo Group, Dubai
13 hours ago
Role Purpose To ensure that all health, safety, and environmental policies and procedures are implemented and adhered to across all project sites. The HSE Officer is responsible for promoting a safe work environment, preventing accidents, ensuring legal compliance with UAE regulations, and supporting continuous improvement in HSE performance across MEP projects. Key Accountabilities Implement and monitor HSE policies, procedures, and...

Solution Architect - Emiratisation

Emirates, Dubai
16 hours ago
Job PurposeAt Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Join us in Cosmopolitan Dubai as a Principal Solutions Architect and make your mark on the aviation world!Join the Architecture team and propel global aviation technology into the future! As architects, we bridge...

Off Plan Property Consultant

Savills Middle East, Dubai
17 hours ago
The RoleWe are currently seeking experienced off plan property consultants to join the growing team at Savills. The ideal candidate will have previous Dubai based experience either within Brokerage or working directly with a Developer. Selected candidates will be able to demonstrate an in-depth knowledge of Developers and Projects across the UAE.The chosen candidate must be a motivated, professional and...