Manager Portfolio Management Office-

Synopsis

The purpose of the Portfolio Management Office (PMO) is three fold:

Enable the delivery of value to the business through on time, to quality and on budget project, program and portfolio execution by way of standardized governance for both waterfall and, working with the LACE, agile delivery methods

Provide reporting, insights and analysis which enable clarity and transparency on portfolio performance

Focus on continuous improvement of DTI PMO processes, systems and ceremonies

The role holder will be part of a high performing PMO team which ensures proactive identification and actioning of risks, blockers and dependencies, providing visibility at the right levels and through the right channels and assuring the integrity of project, program and portfolio data, driving reporting that provides the insights to enable real time decision making and provides right support to the delivery team and DTI Senior Leadership Team.

The team will collaborate with the Value Stream Leads to provide governance support to Value Streams through matrixed PMO resources who are embedded on a day to day basis within their respective value streams. The role of PMO manager requires a confident, pro-active PMO professional who is a data driven analytical thinker and a fast learner with a keen eye for detail.

Accountabilities

Develop strong working relationships with colleagues and stakeholders across DTI and Etihad and key external suppliers Define & implement PMO strategy, ensuring alignment to the overall DTI strategy

Proactively identify opportunities to optimise DTI’s PMO practices, ceremonies and processes and work collaboratively with colleagues, and external suppliers when required, to drive the delivery of these optimisations

Where relevant, work in collaboration with more junior members of the team within PMO and across DTI to share knowledge and support the development of their PMO skill set & competencies Ability to remain resilient and adaptable, effectively managing portfolio demands under shifting priorities and tight deadlines in a fast-paced IT environment Focus on improving the Agile Maturity of the DTI PMO Team

Oversee portfolio level lean agile cadences across DTI including epic / business case development, portfolio prioritisation and value stream and DTI portfolio focused reporting in addition to DTI Manpower Capitalisation efforts and the supporting technology . Provide executive updates to the DTI Leadership Team and support executive level communications and briefings Track delivery and performance KPI’s across DTI, facilitating executive level reporting and reportingTrack costs of projects and oversee end to end project governance Confidently lead and facilitate meetings with C-suite executives to drive strategic alignment and transparent reporting, ensuring all data and materials presented are up-to-date and meet the required quality standards Drive adoption of best practice project, program and portfolio management practices across DTI including standards, policies, and procedures Set and drive implementation of standards for project, program and portfolio management capabilities including methodologies, deliverables, tools to be used, etc. Support and ensure the delivery of DTI projects by working in collaboration with the VSL and Project Managers.

Education & Experience

Proven PMO Practitioner with a minimum of 7 years of experience in complex IT environments and software implementations. Experience within the airline industry is beneficial Bachelor’s degree in Computer Science, Information Systems, Business Administration or equivalent is mandatory. Master’s degree would be a strong advantage Strong project / program / portfolio management experience following both waterfall and agile methods is essential 5+ years of experience following Agile at scale is essential, i.e. agile applied at a portfolio, value stream or program level, applying agile and/or scrum as a way of working to deliver technology products. Experience in lean portfolio management is beneficial Must possess project management / PMO certifications in both waterfall (Prince 2, PMP or equivalent) and Agile (Scrum, SAFe or equivalent) Must have experience of operating at an executive level working with both business and IT executives to drive common approaches and delivery value Must have experience of developing leading practices in project management within organisations, fostering collaboration between IT and the business and demonstrating a step change in IT delivery KPIs Knowledge of PowerBI and low code/no code platforms would also be beneficial Previous Management Consulting experience would also be beneficial given the varied nature of the role

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

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