Merchandising Director - Fashion

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing

We are looking for a Merchandising Director to drive our end-to-end Merchandise Planning transformation across the Fashion vertical. This is a pivotal role within our Merchandising community, overseeing our Merchandise strategy and operational excellence across Retail, E-commerce, Distribution/Wholesale, and Marketplaces.

You will lead a large regional team, influence senior stakeholders, partner with logistics and finance, and support the onboarding of new brands as our Fashion portfolio grows. This is an exciting opportunity to join us at a moment of significant growth, technology evolution, and organizational redesign, helping shape the future of planning inside the Group.

Your Responsibilities Will Be To

• Define, review, and challenge planning strategies across Fashion sub-verticals to ensure alignment with business priorities.
• Drive performance against key KPIs (OTB, stock, ISA, sell-through, DOI, OTIF, fill rates)
• Balance planning priorities across channels the different channels: Retail, Wholesale, E-commerce & Marketplaces.
• Act as the planning escalation point for VP Planning, ensuring fast and effective decision-making.
• Review and challenge OTB, supply plans, markdown & liquidation strategy.
• Support S&OP readiness and integrated demand/supply alignment.
• Ensure effective inventory, product allocation, and omni-stock management.
• Lead adoption of new technologies (SAP + Blue Yonder), governance models & planning best practices
• Drive process standardization across markets and brands.
• Support planning development as the portfolio grows enabling seamless onboarding of new brands.
• Champion continuous improvement, digital integration, and ESG alignment.
• Lead, mentor, and develop a community of Merchandisers and Merchandise Managers.
• Foster talent mobility, technical upskilling & coaching.
• Promote a culture of collaboration, empowerment, and high performance.
  
  

What You’ll Need To Succeed

• 10+ years in Merchandising / Demand / Inventory Planning, ideally in Fashion.
• Significant experience managing large planning teams.
• Strong background in multi-channel environments (Retail, E-com, Marketplaces & Distribution).
• Proven track record implementing and/or scaling planning systems: SAP strongly preferred.
• Demonstrated ability to drive planning transformation & process re-design.
• Skilled in OTB, forecasting, allocation, replenishment, markdown & exit strategies.
• Excellent commercial & financial acumen with ability to interpret KPIs.
• Strong stakeholder management and able to influence senior leadership.
• Experience managing complex, multi-brand, multi-market environments.
• A people-first leader who builds culture, develops talent, and enables change
  
  

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.