Mystery Shopper - Dec 2024
ARK People Solutions
Date: 2 weeks ago
City: Dubai
Contract type: Part time
We are seeking a detail-oriented Mystery Shopper to join our team for assignments in the Gulf region. As a Mystery Shopper, you will play a pivotal role in evaluating and ensuring the quality standards of hotels through discreet observations and detailed reporting.
Responsibilities:
Note: Only shortlisted candidates will be contacted.
Responsibilities:
- Conduct assessments and evaluations of hotels within the Gulf region - Mecca and Madinah.
- Evaluate service quality, adherence to standards, and overall guest experience.
- Thoroughly document observations and findings in comprehensive reports.
- Provide constructive feedback aimed at enhancing service excellence.
- Prior experience in hotel operations or hospitality-related roles.
- Exceptional report-writing skills with a keen eye for detail.
- Ability to work independently and maintain confidentiality.
- Strong observational and analytical abilities.
- Flexible schedule to accommodate part-time assignments.
- Competitive compensation for each assignment.
- Flexible working hours suitable for part-time engagement.
- Opportunity to contribute to improving service quality in the hospitality industry.
- Work remotely with occasional travel within the Gulf region.
Note: Only shortlisted candidates will be contacted.
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