Operation Specialist

Hillebrand Gori - A company of DHL


Date: 1 week ago
City: Dubai
Contract type: Full time
Join us at Hillebrand Gori – a company of DHL Global Forwarding

Are you passionate about shipping, beverages, innovation and exceptional customer service? Hillebrand Gori is the beer, wine, and spirits logistics powerhouse of the DHL Group. We go beyond moving containers, we connect people with products they love.

With a global reach across the Americas, Asia Pacific, Europe and Middle East & Africa, we are one of the most renowned beverage logistics company in the world. Start your career with our amazing team! Learn more about us: https://www.hillebrandgori.com

Hillebrand Gori is looking for Operation Specialist

In this job, you will:


  • Receive and enter orders in FLOW (ERP/ tracking & tracing data system). Update system timely for transshipments & arrivals.
  • Ensure timely shipping is arranged in accordance with customers requested RDS, RDD & mode /equipment type.
  • Handle Full set of Shipping Documents. Check correspondence of BLs, shipping invoices, packing list, COO Etc. Ensure documents are correct and provided on time to clearance agents & customers.
  • Coordinate timely import & export customs clearance & deliveries.
  • Coordinate with Sales dept. & export offices the timely quotation sent to customer prior shipping.
  • Ensure actual invoices from vendors & invoices to customers correspond to quotations. Responsible for costs & invoices booked properly and timely in the Financial Files.
  • Maintaining paper file: print file control sheet, keeping copies of shipping docs, orders, quotations, invoices from vendors, invoices to customers, important correspondence.
  • For export shipments: researching and planning the most appropriate route for a shipment taking in to account the cost, transit time and security. Obtaining, checking and preparing documentation to meet customs requirements, packing specifications, and compliance with overseas countries' regulations;
  • Working closely with customers, HG export offices and third parties to ensure smooth operations to deadlines;
  • Provide excellent customer service.
  • Maintaining current knowledge of relevant legislation, Carrier’s route changes, political situations and other factors that could affect the movement of freight.
  • Shipping documents review: check that data on the shipping invoices, BLs and packing lists are corresponding to each other


You bring the following skills and qualifications:


  • Solid knowledge of shipping paperwork required for import & export of sea / air shipments.
  • Strong knowledge of international Freight Forwarding, FCL/ LCL and Incoterms
  • Strong computer skills (MS office; Knowledge of tracking & tracing system would be great advantage)
  • Excellent communication and customer service skills
  • 2+ years’ experience in freight forwarding industry
  • Hardworking, fast learner, disciplined & ready to become integral part of our dynamic team.


You will be rewarded in many ways:


  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary

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