Operations Manager

Majid Al Futtaim


Date: 12 hours ago
City: Abu Dhabi
Contract type: Full time
JOB TITLE

Operations Manager | MAF Entertainment | Snow Dome

Role Summary

Manage Snow Park Abu Dhabi operations to ensure the delivery of world-class guest experiences, operational excellence, and commercial profitability. Build strong relationships with stakeholders, enhance team capabilities, and exceed customer expectations while maintaining safety, compliance, and operational efficiency.

ROLE PROFILE

  • Ensure daily operations run smoothly and efficiently to deliver an exceptional guest experience.
  • Ensure facility and all attractions are maintained, operational, and presented at the highest standard.
  • Manage and monitor outsourced operational services (e.g., security, maintenance) to ensure compliance with agreed service levels.
  • Responsible for assisting the Line Manager in achieving budgeted sales assigned to the site by the management.
  • Responsible in managing and controlling Operational Expenses (OPEX) within the budget assigned to the site.
  • Establish and implement safety protocols and procedures, ensuring adherence to HSE standards.
  • Co-ordinate with first aid providers to ensure efficient responses to accidents and emergencies.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • Minimum 5 years of operations management experience in FEC, amusement parks, or snow parks.
  • Proven track record of managing large teams and delivering operational success.
  • Health and safety certifications (IOSH MS, NEBOSH preferred).
  • Fluent in English; Arabic is a plus.
  • Crisis Management and/or Emergency Evacuation Training.

What We Offer

  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

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