Permanent - Visual Merchandising Team Leader
Hermès
Date: 1 week ago
City: Dubai
Contract type: Full time

SCOPE OF JOB:
The Visual Merchandising Team Leader will guarantee the image of the Maison in the Middle East stores and ensure that the VM guidelines are always implemented.
Within this department, the VM Team Leader will report to the Retail Merchandising Manager and work closely with the store managers, operations, retail merchandising and communication teams. The VM Team Leader will also liaise and work closely with all Visual Merchandising teams in Paris.
He/she will manage a team of 5 in-store visual merchandisers and animate the community of VM ambassadors.
The store network is distributed as follows:
3 stores in United Arab Emirates: Dubai Mall, Mall of Emirates and Abu Dhabi
1 store in Kuwait
1 store in Doha
1 store in Bahrain
The position is based in Dubai and requires travel across Middle East stores: Abu Dhabi, Doha, Kuwait, Bahrain. The VM Manager will work 1 day in the office and 4 days in the stores.
RESPONSIBILITIES
1. VM ORGANIZATION
Lead a team of 5 Visual Merchandisers and ensure continuous support and growth of the team
Build and update the VM schedule and communicate it with the stores monthly
VM activities such as the monthly coordination and planning of the team, implementation of VM animations in store, including product rotations and product and collection launches
Prepare and assist the merchandising team during metier store visits
2. VM COMMUNITY & TRAINING
Engage and maintain a VM community across Middle East Region by working closely with the VM ambassadors and organizing local VM seminars
Develop and maintain an extensive knowledge of products, VM guidelines and VM essentials
Conduct VM induction trainings to new joiners
Ensure monthly VM briefings are planned and delivered in all stores
3. VISUAL MERCHANDISING STRATEGY
Work closely with the in-store VM to ensure the VM in store is always appealing and inspiring
Ensure that the VM guidelines of our Maison are correctly implemented in our stores
Share best practices with VM across the networks
Ensure that new collections and new products are displayed according to the launch dates
4. COLLABORATION WITH HEAD OFFICE TEAMS
Provide VM assistance and support to the communication department for in-store animations and various events
Collaborate closely with Retail Merchandising and Store Management to propose a Visual Merchandising in line with business and product strategy
Work closely with Retail Merchandising team to rotate stock, increase sell-through, define Métier priorities
Provide VM feedback and ideas to the Store Planning and the Retail Department on any Minor Works projects in-store (layout and fixtures)
5. COMMERCIAL ANIMATIONS AND WINDOWS
Collaborate with the communication team and retail merchandising teams on in-store animations and event planning (VM zoning, metier VM strategy)
Oversee and manage the physical installation and dismantle of the animation with the VM Team and store teams
Assist the communication department with window product selection (strategy, physical selection, follow-up and any adjustments needed after window installation)
6. PLV (VM Props & Accessories)
Buy PLV novelties for the stores and Re-order PLV when needed
Schedule a PLV inventory Check twice a year
7. STORE OPENINGS & MINOR WORKS
Provide VM expertise to the Retail and Store Planning departments during the different planning stages
Coordinate and place new store PLV order, check and distribute it
Organize an appropriate VM team and VM work strategy and schedule during the opening
Organize and oversee the 3D video of the virtual store opening tour
EXPERIENCE
At least 5 years of experiences in Visual Merchandising and management experience in high-end retail environment
Strong aesthetic sensitivity and creative sense with an eye for details
Understanding of business dynamics and commercial mindset
Coherent decision-making abilities based on analytical thinking and commercial creativity
Strong management skills, ability to lead and motivate a team and drive performance
Ability to translate corporate guidelines into local market needs
Problem solver mindset & hands-on attitude
Strong service mindset & easy to approach
Excellent interpersonal and communication skills, with a customer service orientation;
Team player mentality to build meaningful relationships and ability to work autonomously;
Availability, flexibility and dynamism to function in a high-pace environment;
Flexibility to travel
Strong IT skills
The Visual Merchandising Team Leader will guarantee the image of the Maison in the Middle East stores and ensure that the VM guidelines are always implemented.
Within this department, the VM Team Leader will report to the Retail Merchandising Manager and work closely with the store managers, operations, retail merchandising and communication teams. The VM Team Leader will also liaise and work closely with all Visual Merchandising teams in Paris.
He/she will manage a team of 5 in-store visual merchandisers and animate the community of VM ambassadors.
The store network is distributed as follows:
3 stores in United Arab Emirates: Dubai Mall, Mall of Emirates and Abu Dhabi
1 store in Kuwait
1 store in Doha
1 store in Bahrain
The position is based in Dubai and requires travel across Middle East stores: Abu Dhabi, Doha, Kuwait, Bahrain. The VM Manager will work 1 day in the office and 4 days in the stores.
RESPONSIBILITIES
1. VM ORGANIZATION
Lead a team of 5 Visual Merchandisers and ensure continuous support and growth of the team
Build and update the VM schedule and communicate it with the stores monthly
VM activities such as the monthly coordination and planning of the team, implementation of VM animations in store, including product rotations and product and collection launches
Prepare and assist the merchandising team during metier store visits
2. VM COMMUNITY & TRAINING
Engage and maintain a VM community across Middle East Region by working closely with the VM ambassadors and organizing local VM seminars
Develop and maintain an extensive knowledge of products, VM guidelines and VM essentials
Conduct VM induction trainings to new joiners
Ensure monthly VM briefings are planned and delivered in all stores
3. VISUAL MERCHANDISING STRATEGY
Work closely with the in-store VM to ensure the VM in store is always appealing and inspiring
Ensure that the VM guidelines of our Maison are correctly implemented in our stores
Share best practices with VM across the networks
Ensure that new collections and new products are displayed according to the launch dates
4. COLLABORATION WITH HEAD OFFICE TEAMS
Provide VM assistance and support to the communication department for in-store animations and various events
Collaborate closely with Retail Merchandising and Store Management to propose a Visual Merchandising in line with business and product strategy
Work closely with Retail Merchandising team to rotate stock, increase sell-through, define Métier priorities
Provide VM feedback and ideas to the Store Planning and the Retail Department on any Minor Works projects in-store (layout and fixtures)
5. COMMERCIAL ANIMATIONS AND WINDOWS
Collaborate with the communication team and retail merchandising teams on in-store animations and event planning (VM zoning, metier VM strategy)
Oversee and manage the physical installation and dismantle of the animation with the VM Team and store teams
Assist the communication department with window product selection (strategy, physical selection, follow-up and any adjustments needed after window installation)
6. PLV (VM Props & Accessories)
Buy PLV novelties for the stores and Re-order PLV when needed
Schedule a PLV inventory Check twice a year
7. STORE OPENINGS & MINOR WORKS
Provide VM expertise to the Retail and Store Planning departments during the different planning stages
Coordinate and place new store PLV order, check and distribute it
Organize an appropriate VM team and VM work strategy and schedule during the opening
Organize and oversee the 3D video of the virtual store opening tour
EXPERIENCE
At least 5 years of experiences in Visual Merchandising and management experience in high-end retail environment
Strong aesthetic sensitivity and creative sense with an eye for details
Understanding of business dynamics and commercial mindset
Coherent decision-making abilities based on analytical thinking and commercial creativity
Strong management skills, ability to lead and motivate a team and drive performance
Ability to translate corporate guidelines into local market needs
Problem solver mindset & hands-on attitude
Strong service mindset & easy to approach
Excellent interpersonal and communication skills, with a customer service orientation;
Team player mentality to build meaningful relationships and ability to work autonomously;
Availability, flexibility and dynamism to function in a high-pace environment;
Flexibility to travel
Strong IT skills
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