Presale Solution Manager

Giesecke+Devrient


Date: 6 hours ago
City: Dubai
Contract type: Full time
Scope and Purpose:

  • Presale solution Managers support during proposal phases and presale phases
  • Defining, Building and developing technical solution based on the Veridos product & solution portfolio


Responsibilities:

  • Solution Architecture: Collaborate with cross-functional teams to design and architect robust Border Control, identity and passport systems, including biometric data capture, document issuance, and border control solutions.
  • System Design and Integration: Lead the technical design process, ensuring seamless integration of various components, such as biometric scanners, databases, and authentication protocols.
  • Requirements Gathering: Work closely with stakeholders (Proposal Managers, Sales Managers, Business Line, etc.) to understand customer needs and translate them into technical requirements.
  • Vendor Evaluation: Evaluate and select appropriate technology vendors for hardware, software, and infrastructure components.
  • Collaboration: Communicate effectively with internal and external stakeholders, including Presales Managers, Service Managers, and clients.
  • Risk Assessment: Identify potential technical risks related to system implementation and propose mitigation strategies.
  • Quality Assurance: Ensure compliance with industry standards, security protocols, and regulatory requirements.


Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • Minimum 10 years of experience in solution architecture, system design, and implementation.
  • Proven track record in identity management, passport systems, and or border control solutions.
  • Familiarity with biometrics, PKI, and secure document issuance.
  • Technical Skills:
    • Proficiency in system integration, database design, and network architecture.
    • Technical writing. Knowledge of relevant standards (ICAO, ISO, etc.).
    • Familiarity with technologies such as RFID, facial recognition, and fingerprint scanning.
    • Understanding of cloud-based solutions and cybersecurity is a plus.
  • Soft Skills:
    • Excellent communication and presentation skills.
    • Strong problem-solving abilities.
    • Ability to collaborate across departments and with external partners.
    • Results-oriented mindset.
  • This role involves occasional travel to client sites and international conferences.
  • Fluency in English is required; proficiency in other languages is a plus.
  • Discussion, understanding and analysis of high-level customer requirements
  • Technical qualification of leads and RFP documents together with our product managers within the different business lines
  • Creation of technical solution concepts in close cooperation with colleagues from system integration and product development and on site at the customer
  • Works with proposal teams at each stage of customer engagement covering initial positioning, customer workshops, final offer presentation & negotiations to help win deals and drive revenue generation – helping develop and using various sales tools including value statements / proposition sheets, elevator pitches, presentations, demos, POCs etc.
  • Works with Sales teams to identify core focus areas and drive proposals in that area; provide continual education and coaching to sales teams on Veridos offers.
  • Assisting with potential partner selection for fitment within Veridos solution / product stack to complete offers to the market
  • Selection of potential local partners and suppliers for customer specific solutions
  • Predetermination of the delivery and commercial framework for software and service deliveries from external and internal partners
  • Coordination of the planned solution architecture with technical management, product management and product architects
  • Handover of requirement documents, solution concepts to the proposal team to create binding offers
We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation. If you would like to contact us, please contact Human Resources at [email protected]

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