Quality Check Coordinator

Ounass


Date: 8 hours ago
City: Dubai
Contract type: Full time
  • Establish and maintain strong working relationships with the Buying team and brand partners
  • Ensure consistent communication with vendors to resolve outstanding issues
  • Track, investigate, and communicate findings related to vendor chargebacks
  • Record and monitor vendor compliance issues, and reconcile monthly vendor charges and damages
  • Monitor and facilitate the return process for damaged items
  • Create seasonal damage reports by brand, category, and SKU level
  • Collaborate with relevant teams to initiate and suggest process improvements; report and escalate concerns as needed
  • Work closely with the Logistics team to ensure all incoming products are processed through quality control
  • Support product inspections to ensure alignment with quality, fit, and style standards
  • Analyze damaged items using knowledge of product fit, brand details, and market trends; provide exception handling and resolution guidance
  • Partner with the Buying team and vendors to address issues that fall outside standard procedures
  • Coordinate and lead product review meetings to identify product issues and facilitate resolutions
  • Provide structured feedback and make informed recommendations to resolve product-related conflicts
  • Liaise with Logistics and Supply Chain teams to resolve queries related to inbound deliveries, quality checks, and damages
  • Identify and recommend process and system improvements to enhance overall operational effectiveness

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