Receptionist (UAE National/Emirati)

JOB CONTENT

A receptionist should be able to independently manage the front desk daily and to perform a variety of administrative and clerical tasks.

Job Description

As a receptionist, you will be the first point of contact. Our receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a receptionist, you should have a pleasant personality as this is a customer facing role, you should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and being able to work on your own is essential for this role.

Ultimately, a receptionist’s duties and responsibilities are to ensure that guests are welcomed positively and execute all administrative tasks to the highest quality standards.

Key Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person/department
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material readily available
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Prepare salary certificates in Arabic as and when requested by staff and assist in Arabic translations.
• Raise jobs for courier pick-up as requested by concerned individual/department.
• Order office and pantry supplies as and when needed and keep inventory of stock
• Perform other clerical receptionist duties such as filing, photocopying, scanning, etc. for each department as requested.
  
  

Requirements & Skills

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office
• Hands-on experience with office equipment (e.g., scanners, printers, etc.)
• Professional and positive attitude/appearance
• good written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree: additional certification in Office Management is a plus