Regional Manager - Retail Operations

Apparel Group


Date: 23 hours ago
City: Dubai
Contract type: Full time
Job Description

POSITION OBJECTIVE

  • The position is responsible for increasing business revenues
  • The position is responsible for developing, implementing and maintaining Standard Operating Procedures required as per Retail standards across stores to drive the business and gain customer satisfaction
  • Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store
  • Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
  • Provide leadership and support to all the employees

Key Responsibilities

Sales and profitability:

  • Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage
  • Set store sales target to maximize the sales and profitability
  • Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources
  • Effective management of the operational costs, reduction in operational costs by automation
  • Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees
  • Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times
  • Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements
  • Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation
  • Interpret and make decision on operations and visual standards based on store and client’s needs Employee development
  • Identify store training and development needs in conjunction with the Brand General Manager and training department
  • Formulate a succession plan, in conjunction with the Brand General Manager
  • Set KPI’s and KRA’s for direct subordinates and conduct performance appraisal and feedback
  • Involve in the selection and recruitment of the operational staff, when required
  • Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives Communication
  • Conduct regional sales and operations meetings on regular basis
  • Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performance
  • Ensure brand participation in loyalty program ‘Club Apparel’
  • Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas Stock Management
  • Monitor store inventory in consultation with Brand General Manager and Brand Managers
  • Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales
  • Monitor slow-moving and out-dated stock, in consultation with Brand Managers
  • Ensure stock security measures are effectively managed by Store Managers Store design and projects Management
  • Involve in the design and layout process of the new store projects
  • Design a "New Store Schedule' prior to commencement of design process
  • Provide guidance to concept Architect during the design and implementation process
  • Conduct regular Project update meetings with the Projects team
  • Provide guidance and support to territory during set-up and merchandising phase Miscellaneous
  • Ensure enhanced brand visibility and provide inputs for marketing and brand awareness
  • Handling legal responsibilities related to store management/store opening/planning

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Financial Analyst (Dubai)

Pharmascience, Dubai
20 hours ago
As a leading manufacturer of generic, branded and over-the-counter medicines, Pharmascience is a Montreal-based pharmaceutical company that continually strives to improve the health and well-being of its patients by serving the Canadian and international markets. With 1,500 employees, Pharmascience was recognized as one of Forbes magazine's Top 300 Employers in 2021. The finance activities are led by a Vice President...

Technical/ Certification Officer

Bureau Veritas Consumer Products Services, Dubai
20 hours ago
TECHNICAL/ CERTIFICATION OFFICER - VOC Position Details1.1. PositionTechnical/ Certification Officer - VOC1.2. Office / DepartmentGovernment Services1.3. Reporting toDeputy VOC Technical Manager1.4. Key Working RelationshipTechnical/ Certification TeamDeputy VOC Technical ManagerCustomers / Clients / Project Management ConsultantsVOC Issuing Office / Technical Manager, VOC Technical AdvisersHe is expected to establish direct contact with Client and whenever necessary with other Bureau Veritas organization.1.5. FunctionsTo...

Storekeeper

LIPTON Teas and Infusions, Dubai
1 day ago
Job description:Job Summary:Engineering Storekeeper is responsible for the efficient operation of the engineering store by overseeing the receipt, storage, issuance, and documentation of engineering materials and equipment. They ensure that the store operates smoothly to meet the needs of engineering projects and maintenance activities.PREFERENCE: UAE based applicants will be prioritized.  Key Responsibilities:1.     Inventory Management: Maintain accurate records of all materials,...