Retail Assistant - Inside Burj Al Arab (Seasonal)

About Jumeirah:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Burj Al Arab:

Jumeirah Burj Al Arab, Dubai’s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah’s exceptional portfolio. Its sail-shaped structure, one of the world’s most photographed superstructures, redefined luxury hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.

About the Job

An exciting opportunity has arisen for a Retail Assistant to join Inside Burj Al Arab.

The main duties and responsibilities of this role include:

• Performing all retail floor functions.
• Maintains visual presentation of the retail store, adhering to all merchandising plans, cleanliness standards, stock control/well stocked, items priced, organized and tidy.
• Makes sure the right products are displayed at the right time and in the right place to make sure they’re sold.
• Assist with retail deliveries, shipping and receiving of inventory.
• Troubleshoots and provides solutions for customers complaints, escalating to team leader and Spa Director when necessary.
• Monitor individual and group performance of item sales and evaluate needed changes through guest demand and sales reports.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of two years of experience in retail/cash handling.
• Retail, merchandising, sales courses related.
• Outstanding organizational, time management, and improvisational skills
• Proficient in English (Read/Write/ Speak – Essential)

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)