Sales and Marketing Coordinator

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist.

Job Description

Sales & Marketing Coordinator

This role is to provide administrative assistance and support as required to Sales & Marketing team to facilitate the team mission in achieving and delivering the set objectives and targets.

Assist in implementing the hotel’s overall Sales & Marketing strategy.

Job Description:

• Sales & Marketing Support: Assist the S&M team in daily operations, including preparing proposals, contracts, and internal BEO as required.
• Client Communication: Act as a liaison between the sales team and clients, responding to inquiries and ensuring a timely flow of information.
• S&M Tools Management: Manage the Sales & Marketing database by updating client information, ensuring the accuracy of sales-related data and setting up a commercial database according to specific sources.
• Coordinate with Marketing/Social media partners, designers, and content creators to produce high-quality marketing materials and collateral.
• Support in Event planning and execution (Media & Client events, campaign launches, trade shows).
• Proposal & Contract Creation: Draft, proofread, and finalize proposals, presentations, and contracts.
• Internal Coordination: Coordinate with other departments to ensure seamless delivery of guest experiences and services.
• Customer Service: Provide exceptional service by responding to client inquiries promptly and professionally, ensuring a positive experience throughout the sales process.