Sales Executive( MICE)

Dusit Thani Dubai


Date: 2 days ago
City: Abu Dhabi
Contract type: Full time
Job Description

PRIMARY RESPONSIBILITIES:

  • Attends daily morning sales meeting.
  • Calls local agents, companies, organizations and airlines.
  • Contacts clients and develop business leads.
  • Documents all contacts with clients.
  • Submits call reports on daily basis.
  • Forwards relevant confirmation to clients on any business secured.
  • Develops new business from local agents, companies, organizations and airlines.
  • Schedules sales blitz to local companies and airlines to promote the hotel.
  • Advises management of sales effort progress and bookings.
  • Follows, reviews, and advise the superior of ways to improve the Sales and Marketing Standards and Policy.
  • Performs other duties as assigned by supervisor.

Administrative Responsibilities

  • Appraises performance of Sales employee under the supervision periodically according to Human Resources policy and initiates appropriate corrective measures to improve deficiencies.
  • Exercises administrative supervision on Sales employee which include personnel requisition, disciplinary, promotion and training, approves leave and overtime requests.
  • Checks and ensures that the jobs assigned to subordinates have been effectively completed on the timely basis and according to hotel’s expectation.
  • Recommends corrective actions for unfavorable variances in job standards and budget commitment.
  • Proposes and executes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
  • Establishes two-way communication within and related departments.
  • Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
  • Attends daily briefing and departmental meetings as assigned by supervisor.
  • Manages time effectively by meeting deadlines on time.
  • Identifies and solves problems in a professional manner.
  • Assists others to ensure the operation is run smoothly and effectively.

Technical Responsibilities

  • Knows, understands, and reviews the job description of all positions in the department and be able to perform the task as required.
  • Knows and understands policies of the department well and can guide others to perform the job well.
  • Recognizes and able to manage to maintain good quality products and presentation.
  • Checks, reviews, and proposes service standards established by the company.
  • Provides assistance to the employee when required.
  • Maintains self and all personnel’s grooming standards.
  • Concerns and promotes the hotel’s environmental programs and other programs which are organized by the hotel and employees.
  • Manages wastes by reducing and recycling the wastes, carefully use of resources.
  • Approves and be responsible for the requisition point and par stock of products used by the department.

Commercial Responsibilities

  • Communicates effectively with guest, clients, business partners and staff.
  • To be a good sales person to promote hotel’s image and businesses.
  • Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.

Human Resources Responsibilities

  • To be evaluated according to the performance evaluation program.
  • Attends training as required by the company and to develop him/herself to grow effectively.
  • Motivates all employees to grow within the company.

RELATIONSHIP

  • Reports to Director of Marketing or General Manager and EAM in case of GM’s absence.
  • Coordinates with all concerned personnel to ensure that all activities are accomplished.
  • Interacts with clients. guests, government officials, supplies, and other important individual in the community in promoting the hotel.

Others

  • Continuous learning through own IDP.
  • Any other duties as may be assigned by the superior.

Accountabilities

  • Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company’s Culture

  • Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

  • Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

  • Minimum education of Bachelor degree in Business Administration, Marketing or relevant discipline
  • Minimum of 2-3 years sales experience in a similar capacity
  • Have good communication skills in written and spoken English
  • Result-Oriented. Have a positive attitude toward challenges and the drive to excel
  • Posses professional disposition with excellent communication and interpersonal

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