Sales Operations - Training Specialist

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As the Sales Operations - Training Specialist, you will be responsible for delivering, managing and enhancing the training program(s) and tools to ensure that training audiences develop the requisite knowledge, skills and abilities to be impactful in their roles.

In this role, you will:

• Create and deliver training programs
• Responsible for delivering high-quality training per the organisational needs, ensuring content delivery addresses individual learning styles in a large group setting
• Contribute to the development, evaluation, and improvement of training programs, materials, and related services to meet trainee needs
• Content Delivery: Help identify and select appropriate instructional methods to accelerate learning, such as individual training, group instruction, demonstrations, simulation exercises and role play
• Plan, prepare and deliver high-quality training that meets the needs of different customer groups considering individual learning styles.
• Tracks participant's attendance and compile reports for the stakeholders.
• New Hire Training Process: Ensure new hires are well-trained and able to demonstrate compelling abilities upon completion of the training sessions.
• Training Needs Assessment & Evaluation: Partner with Business Units and train managers to identify training needs and individual/group performance gaps that need training and performance intervention.

• Bachelor's in Coaching or Education preferred
• 2-4 years of experience as a Trainer/Coach
• Previous experience in creating and delivering training programs
• Well-versed in customer services and training techniques with the ability to learn quickly
• Understand the importance of training
• Understand design thinking routines/techniques
• Strong written and verbal skills and the ability to shift communication depending on the audience
• Exceptional interpersonal and presentation skills
• Intermediate or higher Excel skills
• A go-getter (someone who looks for opportunities and areas to improve) who is proactive
• Ability to embrace change within the organisation in a professional and upbeat manner
• Desire to learn, grow and help to improve the training department and work across multiple departments as needed
• Ability to take full ownership of tasks and materials assigned in an honest and innovative manner
• Ability to multitask, prioritise, and manage time effectively
• Highly presentable with a responsible and professional attitude

• A fast paced, high performing team
• Multicultural environment with over 50 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Bayut & dubizzle is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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