Security Manager

Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Our Commitment To Diversity And Inclusion

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Job Description

Would you like to do the opening of our Mama Shelter Dubai?

THE MISSION?

We’re looking for a vigilant and proactive Security Manager to ensure our hotel remains a safe and secure haven for everyone . If you have a knack for maintaining order and handling security with precision, this role is for you!

Your Mission, Should You Choose To Accept It

• You’ll conduct regular inspections and controls to ensure top-notch security and safety .
• Managing guest records and coordinating with law enforcement will be part of your duties . You’ll provide additional assistance to guests beyond just protection, ensuring they have a safe and pleasant stay .
• Keeping our facility and employees secure is a top priority . You’ll ensure that all security procedures are followed and make necessary updates in response to new legislation .
• You’ll track and check all employees and vehicles entering and exiting the property . Develop and implement security plans, including protocols for sabotage, fire, and first aid .
• Monitor employee performance, support budget identification, and liaise with authorities as needed . Assist local law enforcement with interventions or investigations, and ensure compliance with the hotel's entry and exit rules .
• Handle any incidents that disrupt order, immediately inform the General Manager, and, if necessary, report to law enforcers to resolve the issue . Help with outside incidents like traffic accidents or theft if they occur .
• In case of any serious incidents like a death, coordinate with healthcare facilities and law enforcement, and report to the General Manager .
• Ensure that security personnel are always well-groomed and professional . Recruit and set annual targets within the budget . Write reports on incidents and security-related events, and handle security requests and complaints efficiently .
• Ensure the regular maintenance and repair of all security equipment . Assess employee performance, share responsibilities, and participate in Emergency Response Teams .
• Promote environmental sustainability by joining activities that protect biodiversity . Implement energy-saving measures and proper waste management to reduce environmental impact .
• Carry out all other duties assigned by managers and hotel management to ensure everything runs smoothly .
  
  

Qualifications

MADE FOR YOU? ONLY IF…

• You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky.
• You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest.
• Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here!
• You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time.
• Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts.
• You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault.
  
  

Your Little Extras

• You always follow through: When you commit, you deliver. Every time.
• Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it.
• Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests.
• You know your people: You take the time to get to know your teammates and our guests. Relationships matter.
• You’ve got everyone’s back: We’re all in this together – one big family making magic happen.
  
  

Additional Information

We’re Sure You Know The Beat

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.

Chorus: After the successful telephone interview, we will see you at Mama or online, be ready!

(chorus x2 depending on the position)

Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

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Thank you for applying!

Good luck!