Senior Associate (CRM & Data)
Dubai Department of Economy and Tourism
Date: 8 hours ago
City: Dubai
Contract type: Full time
Join Us as a Senior Associate - CRM & Data!
Are you passionate about leveraging data to drive impactful decisions? Do you excel in CRM management, data integrity, and cross-departmental collaboration? If so, we want to hear from you!
We strongly encourage applications from UAE nationals as part of our commitment to nurturing national talent.
As a Senior Associate - CRM & Data, you will play a pivotal role in enhancing our CRM operations by ensuring accurate data management, supporting investment lead tracking, and delivering insightful reporting and dashboards. You'll coordinate with internal teams, maintain data integrity, support system optimizations, and assist in training CRM users to maximize system efficiency.
Core Responsibilities
Submit your application today to be part of a dynamic team dedicated to driving business growth and innovation in Dubai!
#Hiring #UAEJobs #CRM #DataManagement #Emiratization #JoinOurTeam
We appreciate the interest of all applicants; however, only those selected for interviews will be contacted.
Are you passionate about leveraging data to drive impactful decisions? Do you excel in CRM management, data integrity, and cross-departmental collaboration? If so, we want to hear from you!
We strongly encourage applications from UAE nationals as part of our commitment to nurturing national talent.
As a Senior Associate - CRM & Data, you will play a pivotal role in enhancing our CRM operations by ensuring accurate data management, supporting investment lead tracking, and delivering insightful reporting and dashboards. You'll coordinate with internal teams, maintain data integrity, support system optimizations, and assist in training CRM users to maximize system efficiency.
Core Responsibilities
- Collaborate with internal teams to capture investment leads, ensuring data accuracy and proactive follow-ups.
- Conduct daily data entry and integrity checks to maintain a reliable CRM database.
- Schedule and execute follow-ups with investment advisors, tracking pipeline movement and flagging updates.
- Handle CRM data following confidentiality protocols and support data governance practices.
- Identify automation opportunities to streamline CRM processes and enhance user experience.
- Assist in onboarding new CRM users, providing training and technical support.
- Prepare CRM reports and visual dashboards for internal reviews and operational planning.
- Monitor and accurately record investor and corporate engagement activities for comprehensive tracking.
- Maintain data consistency by verifying industry classifications, origin data, and resolving discrepancies.
- Liaise across departments to gather user feedback, supporting system improvements.
- Bachelor’s degree in Economics, Business Administration, Mathematics, Finance, Information Systems, Data Management, or a related field.
- 2-5 years of experience in data management, CRM systems, reporting, or data visualization.
- Experience with Power BI, Tableau, or similar tools is a plus.
- Familiarity with data privacy standards and confidentiality protocols.
- Strong analytical, organizational, and communication skills.
- Attention to detail and data accuracy.
- Proactive problem-solving abilities.
- Proficiency in CRM software and data visualization tools.
- Ability to handle confidential information responsibly.
- Collaborative approach and effective communication.
Submit your application today to be part of a dynamic team dedicated to driving business growth and innovation in Dubai!
#Hiring #UAEJobs #CRM #DataManagement #Emiratization #JoinOurTeam
We appreciate the interest of all applicants; however, only those selected for interviews will be contacted.
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