Senior Associate, Operations
Majid Al Futtaim
Date: 17 hours ago
City: Dubai
Contract type: Full time
Role Summary
The position is mainly responsible to effectively Administer the day-to-day operations of the Centre in terms of Centre Presentation, Security, Safety, Cleaning, Engineering, Facilities and Ambience and ensure that all are kept up to the highest quality standards in order to meet all tenant and customer requirements.
ROLE PROFILE
The position is mainly responsible to effectively Administer the day-to-day operations of the Centre in terms of Centre Presentation, Security, Safety, Cleaning, Engineering, Facilities and Ambience and ensure that all are kept up to the highest quality standards in order to meet all tenant and customer requirements.
ROLE PROFILE
- Oversee full mall operations including cleaning, security, safety, engineering, and facilities to maintain high standards and compliance.
- Manage service contracts, traffic systems, smart parking, and sustainability initiatives while ensuring KPI/SLA delivery.
- Conduct regular property inspections, audits, risk mitigation, and compliance with Majid Al Futtaim Properties policies and code of conduct.
- Administer budgets, optimize resources, and submit operational and financial reports for management review.
- Lead coordination with government authorities, handle tenant compliance, and address customer complaints efficiently.
- Identify revenue-generating opportunities within the mall and manage unutilized areas effectively.
- Oversee team performance (including third-party vendors), training, emergency drills, and safety programs.
- Support internal development through effective leadership, cross-functional collaboration, and continuous improvement.
- Bachelor’s degree in engineering, business administration or equivalent, with 2-3 years' experience in operations, maintenance, safety, or facilities management (preferably in the GCC or abroad).
- Strong communication, interpersonal, negotiation, and decision-making skills.
- Proficient in MS Office and MS Project; AutoCAD is a plus.
- Solid understanding of financial and budgeting processes, with strong reporting and problem-solving abilities.
- Highly detail-oriented while maintaining a big-picture view; customer-focused with awareness of internal and external needs.
- Team player, calm under pressure, and able to follow detailed instructions effectively.
- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Water Quality Technician Opportunities
Atlantis Resorts,
Dubai
21 hours ago
( 10621 )At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.Atlantis Dubai is an iconic entertainment destination...
Administration Assistant / Junior Engineer
DAMAC Properties,
Dubai
1 day ago
Job DescriptionRole/Responsibilities:Well-organized, pays close attention to detail, and has preferably had some experience as administrative assistant to senior management personnel.Manage the daily schedule and calendar of the Senior Vice President, including organizing meetings, appointments, and travel arrangements. Ensure the SVP is well-prepared with necessary materials for each engagement.Handle incoming and outgoing communications on behalf of the SVP. Draft and type...
General Helper
G4S,
Dubai
1 day ago
Packing and unpackingLoading and unloading of materialsOrganization and cleaning of equipmentEnsuring all Policies and Procedures are adhered to at all timesAll Health and Safety instructions are to be adhered to at all timesSelection CriteriaMinimum 1 to 2 years of General Helper work experience Must be able to submit a Police Clearance certificate with a current dateAble to speak and write...
