Senior Client Advisor

About The Job

As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will be a role model to the team, and will support your Team Manager in operational duties.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

Be an Exceptional Client Advisor, and a Role Model for the Team

• Achieve individual and team objectives, be accountable for sales results and support the team in their sales
• Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories
• Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships
• Develop the highest standards of Brand and product knowledge
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
  
  

Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team

• Assist Management in daily operations: floor management, stock operations, and opening / closing duties
• Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers
• Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed
  
  

Profile

We are looking for a passionate and driven individual with 3 years of experience in a fast-paced Retail environment. Fluency in Arabic is a strong plus. The ideal candidate is guided by curiosity, always eager to explore new ideas, understand Clients deeply, and embrace every learning opportunity. With a strong sense of empathy, they naturally build trust by placing themselves in the Client’s shoes. They thrive in dynamic settings thanks to their commercial mindset, strong client focus, and ability to take smart risks to exceed expectations and drive results.

Additional information

Full Time job, based in Mall of the Emirates.

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote diverse, equitable and inclusive initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond, and we take measures to continue developing our culture focused on meaningful relationships and an inclusive workforce.

Reference LVM29267