Senior Manager, Professional Services Delivery (Emerging Markets)

About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

The Professional Services Delivery Senior Manager is responsible for the delivery of Commvault Professional Services in the Emerging region, you will manage a team of highly skilled engineers and architects and be part of the EMEA Professional Services leadership team.

As a leader you will be responsible for the delivery of all professional services in META and own business line metrics; improving people's performance, creating and managing quotes, you will partner with our sales team on enterprise solutions and ensure Commvault continues to deliver world class professional services.

What You'll Do

• Deliver and grow the business lines in region, owning the metrics that will measure the business/team performance
• Planning and forecasting for bookings and revenue targets
• Managing a highly skilled team of Engineers and Architects to deliver solutions across the region
• Ensure high performance levels for service-related processes, and implementing improvement activities wherever necessary
• Meeting with with customers at C-level, partnering with Sales/Pre-sales on enabling end customer solutions
• Collaborate with Commvault COE and partner resource
• Actively drive business and process improvement initiatives both in region and as part of EMEAI leadership team
• Ownership and creation of Statement of Work documents
  
  

Who You Are

• Demonstrable 5+ years experience in Professional Services Leadership gained within a Professional Services consulting practice in the GULF region
• Business development - Experience in leading services sales opportunities working with Pre-sales teams to create outcome based solutions
• Exceptional customer-facing skills at C-level
• Entrepreneurial and commercial focused with a growth mindset
• Experience ensuring systems, procedures, and methodologies are in place to support outstanding service delivery model
• Practiced in leading personnel management; staff recruitment, performance assessment, training, and mentoring
• Technical architecture background / with Commvault products would be advantageous
• Flexibility to travel when required
  
  

You’ll Love Working Here Because...

• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, opportunity to join our Community ERGs
• Generous global benefits
  
  

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email [email protected] For any inquiries not related to an accommodation please reach out to [email protected].

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