SERVICE COORDINATOR

KILONEWTONS


Date: 12 hours ago
City: Dubai
Contract type: Full time
Job Title: Service Coordinator

Company: KILONEWTONS

Location: Dubai, UAE (On-site)

Job Type: Full-time

Industry: Engineering/Facilities Management

Experience: 3+ years in coordination/scheduling

Website: www.kilonewtons.com

Job Description

KILONEWTONS seeks an organized Service Coordinator to oversee maintenance operations for our engineering and facilities management clients across Dubai. You'll be the critical link between technicians, clients, and vendors to ensure seamless service delivery.

Key Responsibilities

Schedule and dispatch 50+ weekly service requests using CMMS software

Act as primary client contact point for maintenance inquiries

Coordinate with technicians, vendors, and procurement teams

Maintain SLA compliance (98% on-time completion target)

Generate service reports and KPIs for management

Manage spare parts inventory and work orders

Handle emergency call-outs after business hours (rotation basis)

Requirements

3+ years in service coordination (facilities/engineering preferred)

Proficiency in CMMS (Computerized Maintenance Management Systems)

Bilingual English/Arabic (mandatory for client communication)

Strong Excel skills (pivot tables, VLOOKUPs)

UAE driving license (preferred)

Diploma in Business Admin/Engineering or related field

Why Join KILONEWTONS?

Structured career path to Operations Manager

Latest CMMS technology implementation

Direct impact on client satisfaction scores

Monthly performance bonuses

How To Apply

Email your CV and 1-paragraph summary of your most complex scheduling challenge to:

[[email protected]]

Subject: "Service Coordinator Application - [Your Name] - [Years of UAE Experience]"

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