SERVICE COORDINATOR
KILONEWTONS
Date: 2 weeks ago
City: Dubai
Contract type: Full time
Job Title: Service Coordinator
Company: KILONEWTONS
Location: Dubai, UAE (On-site)
Job Type: Full-time
Industry: Engineering/Facilities Management
Experience: 3+ years in coordination/scheduling
Website: www.kilonewtons.com
Job Description
KILONEWTONS seeks an organized Service Coordinator to oversee maintenance operations for our engineering and facilities management clients across Dubai. You'll be the critical link between technicians, clients, and vendors to ensure seamless service delivery.
Key Responsibilities
Schedule and dispatch 50+ weekly service requests using CMMS software
Act as primary client contact point for maintenance inquiries
Coordinate with technicians, vendors, and procurement teams
Maintain SLA compliance (98% on-time completion target)
Generate service reports and KPIs for management
Manage spare parts inventory and work orders
Handle emergency call-outs after business hours (rotation basis)
Requirements
3+ years in service coordination (facilities/engineering preferred)
Proficiency in CMMS (Computerized Maintenance Management Systems)
Bilingual English/Arabic (mandatory for client communication)
Strong Excel skills (pivot tables, VLOOKUPs)
UAE driving license (preferred)
Diploma in Business Admin/Engineering or related field
Why Join KILONEWTONS?
Structured career path to Operations Manager
Latest CMMS technology implementation
Direct impact on client satisfaction scores
Monthly performance bonuses
How To Apply
Email your CV and 1-paragraph summary of your most complex scheduling challenge to:
[[email protected]]
Subject: "Service Coordinator Application - [Your Name] - [Years of UAE Experience]"
[wp_code id="1"]
Company: KILONEWTONS
Location: Dubai, UAE (On-site)
Job Type: Full-time
Industry: Engineering/Facilities Management
Experience: 3+ years in coordination/scheduling
Website: www.kilonewtons.com
Job Description
KILONEWTONS seeks an organized Service Coordinator to oversee maintenance operations for our engineering and facilities management clients across Dubai. You'll be the critical link between technicians, clients, and vendors to ensure seamless service delivery.
Key Responsibilities
Schedule and dispatch 50+ weekly service requests using CMMS software
Act as primary client contact point for maintenance inquiries
Coordinate with technicians, vendors, and procurement teams
Maintain SLA compliance (98% on-time completion target)
Generate service reports and KPIs for management
Manage spare parts inventory and work orders
Handle emergency call-outs after business hours (rotation basis)
Requirements
3+ years in service coordination (facilities/engineering preferred)
Proficiency in CMMS (Computerized Maintenance Management Systems)
Bilingual English/Arabic (mandatory for client communication)
Strong Excel skills (pivot tables, VLOOKUPs)
UAE driving license (preferred)
Diploma in Business Admin/Engineering or related field
Why Join KILONEWTONS?
Structured career path to Operations Manager
Latest CMMS technology implementation
Direct impact on client satisfaction scores
Monthly performance bonuses
How To Apply
Email your CV and 1-paragraph summary of your most complex scheduling challenge to:
[[email protected]]
Subject: "Service Coordinator Application - [Your Name] - [Years of UAE Experience]"
[wp_code id="1"]
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