Software Engineer Intern

About Us

Headquartered in San Mateo, Yellow.ai is a global leader in Conversational AI, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth. We believe that memorable conversations are at the heart of every meaningful brand engagement. Over 1100 enterprises,including Sony, Domino's, Hyundai, Sephora, Waste Connections, Ferrellgas, and Randstad, trust our generative AI-powered, no-code Dynamic Automation Platform (DAP). DAP’s proprietary multi-LLM AI engine, DynamicNLPTM, empowers us to handle 2Bn conversations every quarter across 35+ channels in 135+ languages.

We're passionate about delivering conversational experiences via our Dynamic AI agents that help enterprises achieve higher customer satisfaction and employee engagement.

We were recently recognized as a Challenger in the 2023 Gartner Magic

QuadrantTM for Enterprise Conversational AI Platforms and have raised more than $102M from blue-chip investors with offices across six countries.

Our Company's Value

Execute with Clarity & Focus - Pursue objectives with precision and unwavering focus.

Create Customer Success - Create a customer-centric culture that prioritizes experience and satisfaction

Move the Needle Everyday - Drive continuous improvement and make tangible progress each day.

Demonstrate Grit - Exhibit resilience, determination and tenacity in overcoming challenges.

Do More with Less - Maximize productivity and outcome while operating within resource constraints

One Yellow.AI Team - Foster a culture of unity and collaboration across the workforce of Yellow.A

What do we expect from you?

● Collaborate with cross-functional teams to define, develop, and deliver innovative products and features.

● Conduct research and analysis to identify customer needs, market trends and competitive landscape.

● Assist in defining product vision, strategy, and roadmap based on insights gathered.

● Work closely with engineering, design, and business development teams.

● Gather and analyse user feedback to iterate and improve product offerings.

● Support product launches and go-to-market strategies.

● Assist in monitoring product performance and metrics to drive continuous improvement.

● Contribute to the development of AI-powered solutions and tools.

● Participate in code reviews, testing, and quality assurance processes.

You’re a great fit if you already meet the following prerequisites.

● Completed a Bachelor's or Master's degree in Computer Science, Engineering.

● Strong problem-solving skills and a customer-centric approach.

● Excellent communication and interpersonal skills.

● Ability to work in a fast-paced, dynamic environment with cross-functional teams.

● Familiarity with agile methodologies.

● Proficiency in one or more programming languages (e.g., Python, Java, JavaScript).

● Understanding of data structures and algorithms.

● Interest in artificial intelligence, machine learning, and natural language processing.

● Knowledge of software development tools and practices.

● Strong analytical and quantitative skills.

● Interest in product strategy and user experience design.

● Comfortable with ambiguity and able to thrive in a rapidly changing environment.