Solution Architect (Registration & Scheduling)

Job Description

Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure.

As an experienced Solution Architect on the Support Services Organization aligned with the Client team, you will work in a team environment to provide functional and technical expertise/consulting to our clients. As you work with Oracle Health technologies, you will prioritize, plan, and deliver solution-specific requests and projects both independently and in a collaborative and fast-paced team environment.

You will use your troubleshooting skills to perform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally.

You will also use your solution expertise to bring about Oracle Health’s innovations and solution capabilities. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of a project/ investigation.

Your goal is incident resolution, application maintenance and to provide tangible and measurable value outcomes that improve care delivery.

Basic Qualifications:

• Bachelor's degree or master’s degree in IT, Healthcare or related field, or equivalent relevant work experience.
• Minimum 6+ years of experience in Healthcare IT, with a strong focus on Registration, Scheduling, Core and integrated solution modules.
• Proven experience in creating, troubleshooting PM rules, conversations, Scheduling key chains, and application groups
• Excellent analytical and problem-solving skills
• Strong communication, collaboration and interpersonal skills
• Ability to work independently and manage multiple projects simultaneously.
• Meticulous attention to detail and a commitment to quality
  
  
  

Preferred Qualifications:

• Experience working with Oracle Health Millennium.
• Experience in technical troubleshooting skills
• Experience on Interface creation and related scripting.
• Experience working in Support or Application Managed Services organization.
• Software implementation work experience, at least 3+ years.
• Health care information technology work, at least 3+ years.
  
  
  

Career Level - IC2

Responsibilities

Provide support to internal users of Oracle Applications and legacy applications and ensure maximum efficiency in the use of those applications. Respond to requests for support by users. Test and coordinate testing of new releases of Oracle Applications. Log bugs against applications and follow up with IT and Development. Monitor future applications releases. Train users on features of applications. Maintain applications responsibilities based on work group of user. Act as reporting resource. Represent users at Data Center meetings, user meetings at quarter end and whenever necessary.

Expectations:

• Provide solution oversight, direction, and expertise to stakeholders.
• Drive client-specific solution configuration design to meet workflow requirements and make recommendations to clients.
• Troubleshoot and investigate issues reported by the client.
• Mitigate solution risks and issues.
• Lead client meetings and events.
• Drive internal team initiatives.
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position.
• Perform other responsibilities as assigned.
• Willing to expand solution skillsets (Cross solution knowledge)
• Urge to be proactive in resolving issues and implementing new features and functionalities.
• Travel need will be based on business (10% - 20%).
• Willing to work additional or irregular hours as needed and allowed by local regulations.
  
  
  

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being a United States Affirmative Action Employer