Specialist Business Continuity

Job Description

Coordinates updates to detailed information in support BCM program, and effectively collaborates with HCF’s and corporate departments

Following up all BCM Program requirements coordination with the Quality Manager, Risk Management, Operations, Clinical and Facilities.

Ensures regulatory and accreditation standards are met.

Collecting data required for the BIA phase in order to determine SEHA Corporate office and HCF’s critical services.

The Data Might Include The Following

• Critical business processes
• Recovery time objective (RTO)
• Critical equipment
• Critical records
• Positions (staff required)
• Dependencies
  
  

Follow up BIA activities requirements by coordinating with the corporate office departments and HCF’s

Maintain and Draft annual plans, documents and plans related to BCM program.

Observe the activities of tests and exercises and raise any non-compliant found to the team.

Collecting data to analyze the outcome of exercises related to BCP and ERP.

Provide recommendation to enhance the plans.

Maintain the necessary reports and records related to BCM program

Coordinate with the concerned departments regarding policies and procedures related to BCM program if required.

Facilitate and support awareness activities related to BCM program and collecting the evaluation results. Coordinates and conducts BCM training for all staff and contractors as indicated.

Responsibilities

Adhering to the requirements of SEHA Business Continuity and Enterprise Risks Management Programs

Understanding, Participating and adhering to Emergency Response Plans, Business Continuity Plans and relevant Procedures

Complying consistently with policies, procedures and practices and ensuring alignment with SEHA corporate policies

Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames

Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy

Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders

Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility

Performing any other duties as may be assigned relevant to the basic responsibilities of the role

Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position

Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies

Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care

Complying with any regulations related to mentoring, training, development of UAE national's staff

Qualifications

Required: Bachelor's degree in business Continuity and Enterprise Risk Management, in Business Administration or healthcare or relevant field.

Desired: Bachelor's degree in business management strategic and quality.

Specialist Certifications

Required: ISO 22301:2012 internal auditor certificate.

Desired: Completion of HICS Training

Technical Competencies

Understanding business requirements and market Dynamics

Financial performance analysis

MSA contract management

Knowledge and application of JCI and other relevant Standards

Project Management

Analysis and improvement of business processes and operations

Due diligence and financial pro forma (modelling)

Operations strategy – including service portfolio rationalization

and optimization and business planning

Disaster planning and management

Knowledge of customer care services and customer feedback process

Knowledge of healthcare related HSE standards and systems