Specialist Business Continuity
SEHA - Abu Dhabi Health Services Co.
Date: 3 weeks ago
City: Abu Dhabi
Contract type: Full time
Job Description
Coordinates updates to detailed information in support BCM program, and effectively collaborates with HCF’s and corporate departments
Following up all BCM Program requirements coordination with the Quality Manager, Risk Management, Operations, Clinical and Facilities.
Ensures regulatory and accreditation standards are met.
Collecting data required for the BIA phase in order to determine SEHA Corporate office and HCF’s critical services.
The Data Might Include The Following
Maintain and Draft annual plans, documents and plans related to BCM program.
Observe the activities of tests and exercises and raise any non-compliant found to the team.
Collecting data to analyze the outcome of exercises related to BCP and ERP.
Provide recommendation to enhance the plans.
Maintain the necessary reports and records related to BCM program
Coordinate with the concerned departments regarding policies and procedures related to BCM program if required.
Facilitate and support awareness activities related to BCM program and collecting the evaluation results. Coordinates and conducts BCM training for all staff and contractors as indicated.
Responsibilities
Adhering to the requirements of SEHA Business Continuity and Enterprise Risks Management Programs
Understanding, Participating and adhering to Emergency Response Plans, Business Continuity Plans and relevant Procedures
Complying consistently with policies, procedures and practices and ensuring alignment with SEHA corporate policies
Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames
Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy
Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders
Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility
Performing any other duties as may be assigned relevant to the basic responsibilities of the role
Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position
Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies
Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care
Complying with any regulations related to mentoring, training, development of UAE national's staff
Qualifications
Required: Bachelor's degree in business Continuity and Enterprise Risk Management, in Business Administration or healthcare or relevant field.
Desired: Bachelor's degree in business management strategic and quality.
Specialist Certifications
Required: ISO 22301:2012 internal auditor certificate.
Desired: Completion of HICS Training
Technical Competencies
Understanding business requirements and market Dynamics
Financial performance analysis
MSA contract management
Knowledge and application of JCI and other relevant Standards
Project Management
Analysis and improvement of business processes and operations
Due diligence and financial pro forma (modelling)
Operations strategy – including service portfolio rationalization
and optimization and business planning
Disaster planning and management
Knowledge of customer care services and customer feedback process
Knowledge of healthcare related HSE standards and systems
Coordinates updates to detailed information in support BCM program, and effectively collaborates with HCF’s and corporate departments
Following up all BCM Program requirements coordination with the Quality Manager, Risk Management, Operations, Clinical and Facilities.
Ensures regulatory and accreditation standards are met.
Collecting data required for the BIA phase in order to determine SEHA Corporate office and HCF’s critical services.
The Data Might Include The Following
- Critical business processes
- Recovery time objective (RTO)
- Critical equipment
- Critical records
- Positions (staff required)
- Dependencies
Maintain and Draft annual plans, documents and plans related to BCM program.
Observe the activities of tests and exercises and raise any non-compliant found to the team.
Collecting data to analyze the outcome of exercises related to BCP and ERP.
Provide recommendation to enhance the plans.
Maintain the necessary reports and records related to BCM program
Coordinate with the concerned departments regarding policies and procedures related to BCM program if required.
Facilitate and support awareness activities related to BCM program and collecting the evaluation results. Coordinates and conducts BCM training for all staff and contractors as indicated.
Responsibilities
Adhering to the requirements of SEHA Business Continuity and Enterprise Risks Management Programs
Understanding, Participating and adhering to Emergency Response Plans, Business Continuity Plans and relevant Procedures
Complying consistently with policies, procedures and practices and ensuring alignment with SEHA corporate policies
Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames
Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy
Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders
Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility
Performing any other duties as may be assigned relevant to the basic responsibilities of the role
Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position
Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies
Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care
Complying with any regulations related to mentoring, training, development of UAE national's staff
Qualifications
Required: Bachelor's degree in business Continuity and Enterprise Risk Management, in Business Administration or healthcare or relevant field.
Desired: Bachelor's degree in business management strategic and quality.
Specialist Certifications
Required: ISO 22301:2012 internal auditor certificate.
Desired: Completion of HICS Training
Technical Competencies
Understanding business requirements and market Dynamics
Financial performance analysis
MSA contract management
Knowledge and application of JCI and other relevant Standards
Project Management
Analysis and improvement of business processes and operations
Due diligence and financial pro forma (modelling)
Operations strategy – including service portfolio rationalization
and optimization and business planning
Disaster planning and management
Knowledge of customer care services and customer feedback process
Knowledge of healthcare related HSE standards and systems
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