Sr. Manager KPI

Job Description

The role is to implement a KPI

driven culture in the company. Starting from the conceptual stage encompassing

understanding the specific job functions, defining the KPIs in line with

Organization’s goal, data collection, baselining the current level of

performance, establishing metrics and measurements with clear definitions and

data sources, automating the dashboards, rolling out of KPIs to the concerned

teams and finally analysis and continuous review for betterment will be scope

of this role. This is a senior role which who can function independently with

less supervision. KEY ACCOUNTABILITIES

• Define, Monitor and Review SMART KPIs for Sales/Non-Sales teams across the company
• Maintain, develop, improve and automate reports end to end
• Interpret data and analyse results in order to provide key business information and recommendations for improvement
• Work closely with stakeholders and help them achieve KPIs by guiding them on where they lack and what needs to be done
• Develop Balanced Score Card for Departmental Heads and Senior Management
• Knowledge in Benchmarking the performance of different Sales and Operational units
• Ability to produce and present analyses and recommendations to senior management
• Strong expertise in handling and consolidating large amounts of complex data/databases
• Perform Time and Motion study for all the departments in a phased manner and come up with an exhaustive and fungible capacity models
• Perform Sales and Non-Sales Performance Analysis using statistical models using BI tools
• Maintain good working relationship with all stakeholders and take the organization to the next level in terms of KPI maturity level in coming years
• Good knowledge in setting performance benchmarks in line with Market
• Deliver performance management related workshops Last Updated on: DD/MM/YYYY Page 2 of 2 Job Description QUALIFICATIONS AND EXPERIENCE Experience and Technical Knowledge
• Minimum of 8-12 years of experience in Performance Management
• Working knowledge in setting organizational, departmental and individual KPIs/BSC
• Well-versed in Power BI and other tools like SQL, Oracle, Python, R, etc. Qualifications
• Master’s degree in Business Management / Engineering
• KPI/BSC experience in Big4 consulting / Real Estate / Prominent Banks is a plus
  
  

Certification in Balanced Score Card / KPIs / TQM / Malcom Baldrige framework

is a big plus Other General Skills

• Stakeholder Management
• Excellent Negotiation skills
• Detail oriented
• Strong Analytical background
• Problem-solving and decision-making skills
• Effective communication
• Ability to make innovative presentations with crisp message and clear actionable
• Aware of new market trends in Performance Management
  
  

Good interpersonal skills

• Ability to work independently and also as a team. Adding to JD: Candidates with 11-14 years of experience in Business Analytics, Sales Planning/Budgeting, Strong in Statistics Good to Excellent working knowledge in Power BI and data modelling