STOCK CONTROLLER MALL OF THE EMIRATES

Poste

We are seeking a meticulous and organized Stock Controller to join our dynamic team in Mall of the Emirates. As the professional in charge of Stock and Administration, you will secure back of house efficiency, in line with the standards of the Brand. You will ensure smooth operations, to enable the store team to maximize the time spent with Clients and deliver the Louis Vuitton Promise.

Missions

Stock Management

• Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)
• Manage the delivery operations, preparing and replenishing stock quickly and accurately
• Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
• Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs

Administration

• Manage vendor contracts
• Monitor store maintenance
• Liaise with HR Administration and payroll on time sheets and other needed information
• Support the Store Management in creating the staff planning (workforce management) taking in consideration anticipated traffic flow, commercial elements and staff availability
• Manage stationery, uniforms, kitchen supplies etc.
• Handle cash management and expenses reimbursement
• Follow Internal Audit guidelines

After Sales Services

• Approach After Sales Services as a Client relationship opportunity and provide the best Client experience
• Handle Client repair requests, manage the repair process and Client follow-up
• Manage and ensure quality issues are properly dealt with

General duties

• Follow the company’s policies and procedures
• Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives
  of the store
• According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
• Develop the highest Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior

Profil

Skills & Attitudes

• Organized & Attention to Detail
• Sense of Service
• Professional Attitude
• Responsibility & Ownership
• Strong knowledge in various stock management software and Excel
• Able to work alone and to build a strong relation with the team

Informations complémentaires

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote diverse, equitable and inclusive initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond and we take measures to continue developing our culture focused on meaningful relationships and an inclusive workforce.

The Louis Vuitton Promise:

“Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to Louis Vuitton, you will leave feeling enriched!”