Stylist
Chloé
Date: 1 day ago
City: Dubai
Contract type: Full time
Chloé STYLIST - JD
A Chloe STYLIST is An ambassador of the Maison, in charge of welcoming every guests into the Chloe family.
He / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.
A CHLOE STYLIST Is
WHO STRIVE FOR EXCELLENCE, WHO EMBRACE CREATIVITY AND WHO AIM TO HAVE A POSITIVE IMPACT.
A Chloe STYLIST is An ambassador of the Maison, in charge of welcoming every guests into the Chloe family.
He / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.
A CHLOE STYLIST Is
- A Client Relationship owner
- Delivers exceptional Customer Service and Takes pride in Developing long-term relationships
- IS AWARE OF CRM targets and actively engages in all actions to reach them
- IMPLEMENTS personalised REACH-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
- Consistently CAPTURES client data and takes notes of ALL qualitative information
- knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles
- An omnichannel business partner
- has at heart to OFFER EXCELLENT CUSTOMER SERVICE and DELIVERs STRONG business performance
- uses all omnichannel services available to grow sales
- is aware of store and individual SALES AND KPIS targets and actively engages in all actions to reach them
- actively completes trainings and participates in ALL commercial activities set by the SM/ASM /HO
- consistently works to achieve given sales, KPIs and CRM targets
- IS aware of local trading environment and competitors ‘activities
- AN OPERATIONS EXCELLENCE supporter
- ENSUREs IMPECCABLE STORE environment, BOH and grooming at any time of the day and supports colleagues and managers
- proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time
- IMPLEMENTS ALL GUIDELINES RELATED TO STORE AND BOH MANAGEMENT AND participates in inventories
- SupportS after sales clients and follows up to ensure IMPECCABLE AFTER SALES SERVICE
- ComplIES with ESTABLISHED RICHEMONT POLICIES AND STANDARDS
WHO STRIVE FOR EXCELLENCE, WHO EMBRACE CREATIVITY AND WHO AIM TO HAVE A POSITIVE IMPACT.
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