Support Officer - Emiratized Role (Part Time)
First Abu Dhabi Bank (FAB)
Date: 3 weeks ago
City: Dubai
Contract type: Part time

Company Description
FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Job Description
Job Context
Experience:
FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Job Description
Job Context
- Deliver best in class services for Commercial Banking customers.
- Follow-up on customer transactions.
- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Serve as the main operational point of contact for key client relationships and deliver focused and professional client servicing.
- Resolve customer issues and queries in a way that reflects and expresses excellent customer service. Ensures timely follow-up and escalation of client issues
- Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.
- Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
- Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards. Being Team Player & Coordination with RM/Sr RM
Experience:
- 1-2 years of working experience in customer service / sales
- Students seeking to start and develop their career in banking are encouraged to apply.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Job Opportunities for Emiratization High School Graduates | Al-Futtaim Toyota & Lexus | Dubai
Al-Futtaim Automotive,
Dubai
17 hours ago
Job Requisition ID: 171324Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia...

QA Engineer
TradeQuo Global,
Dubai
1 day ago
We are seeking a QA Tester with solid experience in both manual and automation testing. In this role, you will have the opportunity to set up processes, write automation tests, and lead a team of QA engineers as we grow.Note: Assignment to any of our offices may be considered.You will:Develop and execute manual and automated tests for our trading services.Test integrations with third-party services...

Personal Shopper - Elite
Chalhoub Group,
Dubai
1 day ago
INSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty,...
