Technical Writer

EPAM is looking for a talented Technical Writer to join our team in Abu Dhabi. You will contribute to a dynamic fintech project that is transforming digital financial services across the region.

In this role, you will be responsible for creating clear, concise and user-friendly documentation that communicates complex financial technology concepts to different stakeholders. Your work will play a critical role in improving product understanding, enabling knowledge transfer and ensuring seamless user experience for our financial services platform.

You will collaborate closely with product managers, engineers and QA teams to gather insights, translate technical information into accessible language and maintain documentation standards. Beyond writing, you will help build a strong documentation culture and contribute to continuous improvements in communication practices across the organization.

This position requires working onsite in Abu Dhabi, where you will be part of a highly collaborative and fast-paced environment.

If you are detail-oriented, passionate about clarity and motivated to make an impact on the future of digital finance ,this is a unique opportunity to grow your career while being part of EPAM.

Responsibilities

• Develop and maintain clear, user-friendly documentation for fintech applications and platforms
• Create and update user manuals, API guides, release notes and technical specifications
• Collaborate with developers, engineers and subject matter experts to translate complex concepts into accessible content
• Ensure documentation is accurate, consistent and aligned with project goals and timelines
• Manage documentation repositories to guarantee easy access for both internal teams and external users
• Incorporate user feedback and product updates to keep all materials current and relevant
• Uphold high standards of clarity, accuracy and quality across all documentation
• Stay up to date with industry trends and best practices to continuously improve fintech documentation

Requirements

• Bachelor’s degree in Technical Writing, English, Communications, Computer Science or a related field
• Minimum 3 years of professional experience in technical writing or a related role
• Proven ability to create technical documentation for software products
• Experience in fintech, financial services or technology documentation (preferred)
• Proficiency with documentation tools and platforms (Microsoft Office, Confluence, GitBook, Notion)
• Familiarity with content management systems and version control tools
• Excellent writing, editing and proofreading skills with strong attention to detail
• Ability to translate complex technical concepts into clear, user-friendly content
• Skilled in research, gathering information and content organization
• Hands-on experience with diagramming, visualization, collaboration and project management tools
• Strong ability to research and gather information from diverse sources, including hands-on experimentation and SME interviews
• Strong problem-solving skills with the ability to simplify complex technical concepts into clear text and visuals

Nice to have

• Experience with API documentation tools (Swagger, Postman)
• Knowledge of markup languages (Markdown, HTML)
• Understanding of software development lifecycle and agile methodologies

We offer

• End of service gratuity
• Private healthcare and life insurance
• Employee assistance program
• Wellness program
• Annual air travel tickets for expatriates
• Regular performance feedback and salary reviews
• Global travel medical and accident insurance
• Referral bonuses
• Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
• *All benefits and perks are subject to certain eligibility requirements